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Old February 13th 15, 08:35 AM posted to uk.transport.london
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Default Oyster charging for journeys that don't happen

On Fri, 13 Feb 2015 08:55:57 +0000 (UTC)
Recliner wrote:
Roland Perry wrote:
"If you touch in on a yellow card reader to make a journey and
then decide you don't want to make it or you can't because of
service disruption and touch out again to exit your Oyster card
will be charged. We apply charges to discourage fare evasion.
However, you may be able to get a refund if this happens."

The burden here is far too much on the innocent traveller.


Yes, I agree. They really ought to be able to tweak the algorithm to stop
charging in cases where people exit within, say, ten minutes.


Can anyone spot the teeny problem there? No?

Touch in, go through gate, touch out on exit gate to get refund but don't go
through it and happily travel for free - assuming you don't get caught by a
revenue patrol and can get out the other end of course.

They used to allow it years ago, and I know that because I did it once or
twice.

--
Spud

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Old February 13th 15, 08:46 AM posted to uk.transport.london
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Default Oyster charging for journeys that don't happen

wrote:
On Fri, 13 Feb 2015 08:55:57 +0000 (UTC)
Recliner wrote:
Roland Perry wrote:
"If you touch in on a yellow card reader to make a journey and
then decide you don't want to make it or you can't because of
service disruption and touch out again to exit your Oyster card
will be charged. We apply charges to discourage fare evasion.
However, you may be able to get a refund if this happens."

The burden here is far too much on the innocent traveller.


Yes, I agree. They really ought to be able to tweak the algorithm to stop
charging in cases where people exit within, say, ten minutes.


Can anyone spot the teeny problem there? No?

Touch in, go through gate, touch out on exit gate to get refund but don't go
through it and happily travel for free - assuming you don't get caught by a
revenue patrol and can get out the other end of course.

They used to allow it years ago, and I know that because I did it once or
twice.

I bow to your superior, first-hand knowledge of this specialist topic.
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Old February 13th 15, 10:16 AM posted to uk.transport.london
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Default Oyster charging for journeys that don't happen

In article , (Roland Perry)
wrote:

In message , at 09:35:41 on Fri, 13
Feb 2015,
d remarked:
"If you touch in on a yellow card reader to make a journey and
then decide you don't want to make it or you can't because of
service disruption and touch out again to exit your Oyster
card will be charged. We apply charges to discourage fare
evasion. However, you may be able to get a refund if this
happens."

The burden here is far too much on the innocent traveller.

Yes, I agree. They really ought to be able to tweak the algorithm to
stop charging in cases where people exit within, say, ten minutes.


Can anyone spot the teeny problem there? No?

Touch in, go through gate, touch out on exit gate to get refund but don't
go through it and happily travel for free - assuming you don't get caught
by a revenue patrol and can get out the other end of course.


In that case they need to cancel the original touch in/out if you
touch in again within say half an hour. If the disruption is so bad
you decide to change stations, they should allow you to do a pseudo
touch-in on any of the ticket machines.


Which, according to oyster-rail.org.uk (but not TfL's own web site) is
something like what happens.

It would be nice if there was an official way of confirming what should
happen.

--
Colin Rosenstiel
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Old February 17th 15, 12:02 PM posted to uk.transport.london
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Default Oyster charging for journeys that don't happen

On Fri, Feb 13, 2015 at 11:40:00AM +0000, Roland Perry wrote:

Lack of transparency is a long term complaint that I (and others) have
with TfL's fares policy. Of course, this would never have happened if
they'd been re-nationalised. (Oh.. wait...)


I don't think that the problem is lack of transparency. The problem is
that the fare structure is too complex for any normal person to
remember.

--
David Cantrell | Hero of the Information Age

Wow, my first sigquoting! I feel so special now!
-- Dan Sugalski
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Old February 17th 15, 12:28 PM posted to uk.transport.london
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Default Oyster charging for journeys that don't happen

On Tue, 17 Feb 2015 13:02:49 +0000
David Cantrell wrote:
On Fri, Feb 13, 2015 at 11:40:00AM +0000, Roland Perry wrote:

Lack of transparency is a long term complaint that I (and others) have
with TfL's fares policy. Of course, this would never have happened if
they'd been re-nationalised. (Oh.. wait...)


I don't think that the problem is lack of transparency. The problem is
that the fare structure is too complex for any normal person to
remember.


I've said it before , I'll say it again - flat fares. Works in NYC, Moscow
and dozens of other systems so no reason it can't work here. Christ, even our
buses are a flat fare so its not like its unprecedented.

--
Spud


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Old February 17th 15, 03:48 PM posted to uk.transport.london
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Default Oyster charging for journeys that don't happen

In message , David
Cantrell writes
Lack of transparency is a long term complaint that I (and others) have
with TfL's fares policy. Of course, this would never have happened if
they'd been re-nationalised. (Oh.. wait...)


I don't think that the problem is lack of transparency. The problem is
that the fare structure is too complex for any normal person to
remember.


It's both; and as a result even an abnormal person hasn't got enough
information to understand it.
--
Roland Perry


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