Mizter T wrote:

However, without even having been anywhere near it I can still add to the
complaints about poor presentation of information. On the TfL service
status page, the information about replacement buses is all presented in
one solid block of text, with no formatting whatsoever - so it's a bit of
work just to see that there are four different replacement bus services (A
to D) running.

Actually it's five but that just proves your point.

It seems that in this brave new world, such special leaflets are a rarity
or just non-existent (see discussion about Christmas services and lack of
leaflet) as information provision is all on the web - unfortunately, often
it also seems that no-one is making an effort to present the information
with clarity on the web, as well as the lack of info on the ground.

It also doesn't help that WiFi provision at many stations is poor and very
bad on trains. And the webpage on the journey planner is slow and painful
because it seems to have stations and bus stops outside as separate entries
and then gets upset if a user hasn't been clear - but on an intermittant
connection the options don't load quickly enough. Not everyone has the TfL
apps downloaded on a smartphone with preset usage that makes it easy to zoom
in on what they need - and indeed weekend and holiday traffic is even less
likely to have them.

--
My blog: http://adf.ly/4hi4c

On Sun, 5 Apr 2015 18:41:10 +0100, "Tim Roll-Pickering"
wrote:

Mizter T wrote:

However, without even having been anywhere near it I can still add to the
complaints about poor presentation of information. On the TfL service
status page, the information about replacement buses is all presented in
one solid block of text, with no formatting whatsoever - so it's a bit of
work just to see that there are four different replacement bus services (A
to D) running.

Actually it's five but that just proves your point.

It seems that in this brave new world, such special leaflets are a rarity
or just non-existent (see discussion about Christmas services and lack of
leaflet) as information provision is all on the web - unfortunately, often
it also seems that no-one is making an effort to present the information
with clarity on the web, as well as the lack of info on the ground.

It also doesn't help that WiFi provision at many stations is poor and very
bad on trains. And the webpage on the journey planner is slow and painful
because it seems to have stations and bus stops outside as separate entries
and then gets upset if a user hasn't been clear - but on an intermittant
connection the options don't load quickly enough. Not everyone has the TfL
apps downloaded on a smartphone with preset usage that makes it easy to zoom
in on what they need - and indeed weekend and holiday traffic is even less
likely to have them.

I've now uploaded a few pictures:
https://www.flickr.com/photos/recliner/sets/72157651394935649/