Unknown transaction - Oyster
 

Looking at my jouney statement I see:

11.54 Bus journey route 149 £1.50
11.54 Unknown transaction £1.50

What can trigger this at the same time and what's it for? I assume it's
an error.

E.

Unknown transaction - Oyster
 

In message 2015041415391042187-email@domaincom, at 15:39:10 on Tue, 14
Apr 2015, eastender remarked:
Looking at my jouney statement I see:

11.54 Bus journey route 149 £1.50
11.54 Unknown transaction £1.50

What can trigger this at the same time and what's it for? I assume it's
an error.

It's a contribution towards Boris's pension fund.
--
Roland Perry

Unknown transaction - Oyster
 

On 2015-04-14 15:05:10 +0000, Roland Perry said:

In message 2015041415391042187-email@domaincom, at 15:39:10 on Tue,
14 Apr 2015, eastender remarked:
Looking at my jouney statement I see:

11.54 Bus journey route 149 £1.50
11.54 Unknown transaction £1.50

What can trigger this at the same time and what's it for? I assume it's
an error.

It's a contribution towards Boris's pension fund.

Surely that would have been 'Diversion to Uxbridge'.

E.

Unknown transaction - Oyster
 

On Tuesday, 14 April 2015 15:39:11 UTC+1, eastender wrote:
Looking at my jouney statement I see:

11.54 Bus journey route 149 £1.50
11.54 Unknown transaction £1.50

What can trigger this at the same time and what's it for? I assume it's
an error.

E.

Watch out if Oyster emails you offering you a "refund" but saying that they only have a cheque for £1,501.50 available. They may ask you to bank the cheque and send THEM another cheque for £1,500! Be very careful if that happens!

Unknown transaction - Oyster
 

On 2015-04-14 16:39:03 +0000, Paul Corfield said:

On Tue, 14 Apr 2015 15:39:10 +0100, eastender
wrote:

Looking at my jouney statement I see:

11.54 Bus journey route 149 £1.50
11.54 Unknown transaction £1.50

What can trigger this at the same time and what's it for? I assume it's
an error.

Not seen that one before. An immediate retouch with the same card
should be rejected and no charge made. Most odd. I assume there was
something wrong with the reader or did you have a second Oyster card
or bank card near your Oyster Card? Not sure if "card clash" related
issues could cause this.

I assume you've requested a refund.

It is an odd one. It was actually my wife using my card as she had just
lost her own card - I have just asked her what she did and she just
offered up the card alone, which is in a plastic holder. She doesn't
recall a reader problem (it was 6 April). Her purse was separate so I
doubt it was a contactless card conflict which in any case would be for
a different account.

I have just filled in the online form to register a refund/complaint.

E.

Unknown transaction - Oyster
 

On 2015-04-14 17:35:34 +0000, Paul Corfield said:

On Tue, 14 Apr 2015 17:56:50 +0100, eastender
wrote:

It is an odd one. It was actually my wife using my card as she had just
lost her own card - I have just asked her what she did and she just
offered up the card alone, which is in a plastic holder. She doesn't
recall a reader problem (it was 6 April). Her purse was separate so I
doubt it was a contactless card conflict which in any case would be for
a different account.

I have just filled in the online form to register a refund/complaint.

Very strange then. Must be an equipment issue given what was done with
the card (i.e. used correctly).

You would have thought that they would fix it rather than post a
cryptic unknown transaction message that is bound to be queried by
some. Or maybe it really is Boris's master plan.

E.

Unknown transaction - Oyster
 

In article 2015041419181297601-email@domaincom,
(eastender) wrote:

On 2015-04-14 17:35:34 +0000, Paul Corfield said:

On Tue, 14 Apr 2015 17:56:50 +0100, eastender
wrote:

It is an odd one. It was actually my wife using my card as she had just
lost her own card - I have just asked her what she did and she just
offered up the card alone, which is in a plastic holder. She doesn't
recall a reader problem (it was 6 April). Her purse was separate so I
doubt it was a contactless card conflict which in any case would be for
a different account.

I have just filled in the online form to register a refund/complaint.

Very strange then. Must be an equipment issue given what was done with
the card (i.e. used correctly).

You would have thought that they would fix it rather than post a
cryptic unknown transaction message that is bound to be queried by
some. Or maybe it really is Boris's master plan.

After my problems at Heathrow T5 one does wonder if the database system is
creaking under the load.

--
Colin Rosenstiel

Unknown transaction - Oyster
 

On 2015-04-14 22:46:09 +0000, said:

In article 2015041419181297601-email@domaincom,
(eastender) wrote:

On 2015-04-14 17:35:34 +0000, Paul Corfield said:

On Tue, 14 Apr 2015 17:56:50 +0100, eastender
wrote:

It is an odd one. It was actually my wife using my card as she had just
lost her own card - I have just asked her what she did and she just
offered up the card alone, which is in a plastic holder. She doesn't
recall a reader problem (it was 6 April). Her purse was separate so I
doubt it was a contactless card conflict which in any case would be for
a different account.

I have just filled in the online form to register a refund/complaint.

Very strange then. Must be an equipment issue given what was done with
the card (i.e. used correctly).

You would have thought that they would fix it rather than post a
cryptic unknown transaction message that is bound to be queried by
some. Or maybe it really is Boris's master plan.

After my problems at Heathrow T5 one does wonder if the database system is
creaking under the load.

I don't think it's anything to do with load - it's systems 101 surely
to flag and send anomolous events like this to an internal process.
Posting it to the user is just sloppy.

E.