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Anon February 14th 04 03:30 PM

Station Name, Date and Time
 
Anyone who is asking questions about ticketing problems especially oyster
and their interaction with staff. It would be helpful to know some specific
details.



Cast_Iron February 14th 04 10:26 PM

Station Name, Date and Time
 
Anon wrote:
Anyone who is asking questions about ticketing problems especially
oyster and their interaction with staff. It would be helpful to know
some specific details.


But surely that would be an infringement of their privacy and human rights?



james007 February 15th 04 11:09 AM

Station Name, Date and Time
 
In article ,
(Cast_Iron) wrote:

Anon wrote:
Anyone who is asking questions about ticketing problems especially
oyster and their interaction with staff. It would be helpful to know
some specific details.


But surely that would be an infringement of their privacy and human
rights?


Only if they don't want to give that information, surely?

Cast_Iron February 15th 04 12:39 PM

Station Name, Date and Time
 

"james007" wrote in message
. ..
In article ,
(Cast_Iron) wrote:

Anon wrote:
Anyone who is asking questions about ticketing problems especially
oyster and their interaction with staff. It would be helpful to know
some specific details.


But surely that would be an infringement of their privacy and human
rights?


Only if they don't want to give that information, surely?


Catch 22. If they don't give that info then the problem can't be traced and
sorted.



james007 February 15th 04 01:36 PM

Station Name, Date and Time
 
In article ,
(Cast_Iron) wrote:

Anyone who is asking questions about ticketing problems especially
oyster and their interaction with staff. It would be helpful to
know
some specific details.
But surely that would be an infringement of their privacy and human
rights?

Only if they don't want to give that information, surely?

Catch 22. If they don't give that info then the problem can't be traced
and sorted.


I don't think the original poster was saying that. He merely says "it
would be helpful".

For example, if I posted that I had problems coming out of a tube station
recently because of my Oyster Card, that's fairly unhelpful.

If I said that I couldn't get out of Green Park tube station yesterday
morning and my card was giving me an error 21, and the chap in the
booking office was able to fix it only after talking to his
supervisor, then that's some useful specific details that doesn't even
identify me but would allow the problem to be slightly more traced. (In
this - fictional - case, an issue with staff training at Green Park would
be able to be sorted).

So, no catch 22 - just a bundle of paranoia, I'm afraid.

Cast_Iron February 15th 04 02:05 PM

Station Name, Date and Time
 
james007 wrote:
In article ,
(Cast_Iron) wrote:

Anyone who is asking questions about ticketing problems especially
oyster and their interaction with staff. It would be helpful to
know
some specific details.
But surely that would be an infringement of their privacy and human
rights?
Only if they don't want to give that information, surely?

Catch 22. If they don't give that info then the problem can't be
traced and sorted.


I don't think the original poster was saying that. He merely says "it
would be helpful".

For example, if I posted that I had problems coming out of a tube
station recently because of my Oyster Card, that's fairly unhelpful.

If I said that I couldn't get out of Green Park tube station yesterday
morning and my card was giving me an error 21, and the chap in the
booking office was able to fix it only after talking to his
supervisor, then that's some useful specific details that doesn't even
identify me but would allow the problem to be slightly more traced.
(In this - fictional - case, an issue with staff training at Green
Park would be able to be sorted).

So, no catch 22 - just a bundle of paranoia, I'm afraid.


That, or a sense of humour bypass.



james007 February 15th 04 09:42 PM

Station Name, Date and Time
 
In article ,
(Cast_Iron) wrote:

That, or a sense of humour bypass.


Or a sense of perspective bypass.

Cast_Iron February 15th 04 09:55 PM

Station Name, Date and Time
 
james007 wrote:
In article ,
(Cast_Iron) wrote:

That, or a sense of humour bypass.


Or a sense of perspective bypass.


Which demonstrates my diagnosis to be accurate.



james007 February 17th 04 10:16 PM

Station Name, Date and Time
 
In article ,
(Cast_Iron) wrote:
That, or a sense of humour bypass.

Or a sense of perspective bypass.

Which demonstrates my diagnosis to be accurate.


I refer the honourable gentleman to the answer I gave some moments ago.


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