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London Transport (uk.transport.london) Discussion of all forms of transport in London. |
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Freedom Pass Intermittent Problems
My new Freedom Pass was issued in March.
It has never been bent or damaged in any way. Its presented to the card reader in its own wallet. I do also carry a contactless card although this is transferred to my left hand pocket before going through the barrier. Despite all this, starting around two weeks ago it can take two or three attempts with the card oriented both vertical or horizontal or swiped, often in two readers for the card to be read. Sometimes its not read at all. At other times at various stations I sail through first time. This seems to vary, week by week. Having previously not experienced any problems on buses I now wait until I'm last to board so that I can show the driver my pass as it usually fails to register. I'm aware that I can report this as a faulty card, but as its only an intermittent fault - the worst type of all, I could end up being charged £10 if the Card people fail to replicate the fault. And presumably the idea of citing station staff as witnesses by way of pre-prepared signed statements to the effect that my card clearly isn't working in their particular readers (on the next occasion when it doesn't) is out as they rightly disclaim all knowledge of the machines and refer all problems to the card issuer. J |
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