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London Transport (uk.transport.london) Discussion of all forms of transport in London. |
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Oyster communication failure
I've been using my oyster card quite merrily this week until today. This
morning, I swiped the card on a bus and it didn't register. The driver waved me through and I thought it was a faulty machine. Going home from work this evening, I swiped it again on the bus and it still wouldn't register. I thought another faulty machine until the driver called me back. This time I looked at the LCD display and it showed 'Communication Failure'. Try as I might, I couldn't get the card to register. I knew there was credit on my pre-pay card so I couldn't work out what was wrong. I managed to test my oyster card at a ticket stop and they confirmed that my card had died. They told me I had to take it to the Oval to get it swapped. My questions is: Why did the second bus driver talk to my as if I was scum ? I'm not intentionally out to defraud the system. I tried to explain to him that the card was working as far as I know. Why do oyster cards die ? I've looked after it, not sat on it, the card itself still looks pristine. I've had it for about 5 months. How am I going to get to work tomorrow ? I've read on the oyster site that you can take the card to any tube station for a replacement. But living in South London, there aren't any. I can by pay cash to get to work and then get it swapped at a tube station in the City but will the card be functional straight away so I can use it for the trip home ? Will they be able to transfer the credit I had onto it ? Thanks |
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