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August 31st 06, 10:26 PM posted to uk.transport.london

Steve Fitzgerald Steve Fitzgerald is offline

Steve Fitzgerald is offline

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First recorded activity at LondonBanter: Jul 2003

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The oyster-only tube

In message .com,
writes
I cannot see what I *could* have done wrong. I followed the
instructions to the letter and the system failed me.

My suspicion is that either (a) it can't cope with the fact that I am
using a season ticket and for some reason doesn't understand that it
needs to credit me; or (b) there is some problem with the fact that my
card is a replacement (after the old card stopped working).

Now Paul C might be able to shed more light on this but I suspect you
are still trying to put credit on the old card and not the new one
that's been issued. I think I saw (hereabouts?) that you need to
re-register the replacement card and have the Oyster helpdesk 'unlink'
the old one from your account.

If you blindly attempt to put money/travelcards onto a cancelled card,
it's not surprising if it won't work.
--
Steve Fitzgerald has now left the building.
You will find him in London's Docklands, E16, UK
(please use the reply to address for email)

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