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Oyster Card
How do I get a refund on my Oyster Card?
On Tuesday 26/06/07 I had a much disrupted journey between Walthamstow Central and Paddington. Having entered Walthamstow Central underground we were advised to use the overground services instead. These were overcrowded and therefore when it was announced a few minutes later that the Victoria line was running I re-entered the station. I was unable to alight at Kings X which was closed due to overcrowding. Instead I had to exit at Euston and walk to Euston Square to pick up the circle line. Euston Square station was extremely overcrowded and we were advised by staff not to use the barriers. I did try to swipe my Oystercard but the barriers seem to have been switched off. Consequently I have been overcharged. The journey history looks like this: 26/06/07 09:21 Paddington Exit £4.00 £8.90 08:58 Euston Exit £1.50 £12.90 08:21 Walthamstow Central Entry £4.00 £11.40 08:13 Walthamstow Central Exit £3.00 £15.40 08:12 Walthamstow Central Entry £4.00 £12.40 23/06/07 17:14 Walthamstow Central Exit £3.00 £16.40 How do I get the entry for Euston Square sorted out. It seems very unfair that I should be charged for this as it was a result of their opening the barriers. Any help would be much appreciated. EB |
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