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Oyster and National Rail season tickets
I'm still tempted to think it is a valid combination, but I'd get rock-
solid confirmation of this first. I can certainly see grippers getting I have emailed FCC to ask, although my last experience asking their customer service team a question resulted in getting three different answers and only getting a sensible answer when I forwarded their nonsense to FCC's managing director. You'd probably get a better response out of ATOC and then at least you know it will be binding. I've also taken stuff to the MD because they give our the wrong answers. She has corrected the mistakes they made but even now they carry on giving the wrong information out. In the separate thread about barriers retaining travelcards, customer relations were adamant on return origin a travelcard was spent and their barrier should keep it, in spite of clear rules to the opposite (it still has validity on buses and the train/tubes back in the zones if you make other means to get back there). Once I'd found the right person in ATOC he contacted the right person in Firstgroup who agrees with me, and is disappointed that "Customer Relations" didn't read my whole email, which contained a link to the section in the retail manual which sets this out. I don't know how they investigate stuff but ISTM they just make it up as they go along or always side with the railway, whichever is the easier answer to give. They also manage to add a bit of sarcasm which is unecessary. I guess it helps them pass the day Cheers, Dave |
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