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TfL Fraud?!
Had a call from Barclays fraud department yesterday "Have you used
your card in the last few minutes?" "No". Turns out that Barclays had highlighted my Oyster auto-renew as potential fraud. A quick check on my email and I saw the fail to collect money email. You'd have thought they'd have known who it was .. although I think TfL were using "Autoload" as the name on the transaction. Would have been better to have put Oyster in there somewhere, perhaps TfL etc .... Nick |
TfL Fraud?!
On 14 Dec, 14:14, elyob wrote: Had a call from Barclays fraud department yesterday "Have you used your card in the last few minutes?" "No". Turns out that Barclays had highlighted my Oyster auto-renew as potential fraud. A quick check on my email and I saw the fail to collect money email. You'd have thought they'd have known who it was .. although I think TfL were using "Autoload" as the name on the transaction. Would have been better to have put Oyster in there somewhere, perhaps TfL etc .... A fail on the part of Barclays there then, though it seems that TfL might not have helped (perhaps TfL has moved to a new payment platform which has confused things?). When they called did the Barclays fraud people say who had attempted to take money from your account at all? The now defunct easyMobile service was a pay-as-you-go system which offered an auto-topup facility similar to that of Oyster - every time the balance went below £2 (I think) it would automatically get topped up by an amount (£20 I think, can't remember if this amount could be different). I set someone up on this and it suited their needs perfectly, then the company collapsed and I was unable to find anyone else who offered a similar service for mobiles which was a pain. |
TfL Fraud?!
"elyob" wrote in message ... Had a call from Barclays fraud department yesterday "Have you used your card in the last few minutes?" "No". Turns out that Barclays had highlighted my Oyster auto-renew as potential fraud. A quick check on my email and I saw the fail to collect money email. You'd have thought they'd have known who it was .. although I think TfL were using "Autoload" as the name on the transaction. Would have been better to have put Oyster in there somewhere, perhaps TfL etc .... Nick I believe some fraudsters have been known to try low value transactions on a card (to prove it exists and has "some" funds) before hitting it with the big transactions. It's caused my bank to catch an attempt on one of may cards in the past. |
TfL Fraud?!
In message . 145, David
Jackman writes Would that be ths same Barclays that have worked with TfL to offer the OnePulse combined Oyster and Creditcard (http://www.barclaycard- onepulse.co.uk/cardDetail.html)? :) In my experience, Barclays Bank and Barclaycard operate in very different ways. I've had a number of problems with payments being refused from my Barclays debit card due to over-zealous fraud checking, including regular debits to PayPal being refused (despite ample funds) and an odd incident in the summer when payments were refused (without notifying me) due to "unusual Internet activity" (I was refurbishing a bathroom, which is admittedly not something I do every month). Of course, it's difficult to make a fuss about checks, because fraud is a growing problem, but I've never had problems with Barclaycard - only with Barclays themselves. -- Paul Terry |
TfL Fraud?!
"elyob" wrote in message
... Had a call from Barclays fraud department yesterday "Have you used your card in the last few minutes?" "No". Turns out that Barclays had highlighted my Oyster auto-renew as potential fraud. A quick check on my email and I saw the fail to collect money email. You'd have thought they'd have known who it was .. although I think TfL were using "Autoload" as the name on the transaction. Would have been better to have put Oyster in there somewhere, perhaps TfL etc .... Nick At least they rang you! Last time their computer got excited with my activities the first I knew about it was when my next attempt to pay for petrol was refused. It eventually turned out to be an on-line transaction via Orange which went to a company in Germany. There was such a muddle that I had to stop the card and start again . It is nice to see they are looking out for fraud, but had they taken the whole matter seriously ten years ago we might not be in today's chaos. MaxB |
TfL Fraud?!
On Dec 14, 2:14 pm, elyob wrote:
Had a call from Barclays fraud department yesterday "Have you used your card in the last few minutes?" "No". Turns out that Barclays had highlighted my Oyster auto-renew as potential fraud. A quick check on my email and I saw the fail to collect money email. Serves you right for being dumb enough to let TfL have direct debit access to your bank account. B2003 |
TfL Fraud?!
On 15 Dec, 10:33, wrote: On Dec 14, 2:14 pm, elyob wrote: Had a call from Barclays fraud department yesterday "Have you used your card in the last few minutes?" "No". Turns out that Barclays had highlighted my Oyster auto-renew as potential fraud. A quick check on my email and I saw the fail to collect money email. Serves you right for being dumb enough to let TfL have direct debit access to your bank account. (a) It's not 'Direct Debit' (whereby bank account details are given) it's 'Continuous Authority Mandate' (whereby credit or debit card details are given) - a subtle but very real difference. (b) The OP's problem here was the actions of his bank, Barclay's, not those of TfL. Either you were lazy and only read the subject line and didn't read the rest before you fired off your response, or otherwise you totally failed to comprehend the OP's original message. (c) What do you take to keep your perpetual levels of vitriol up? p.s. There's a really obvious comment that you could have come out with, one that would be keeping with your world view - I'll shout bingo if you can manage to blurt it out... |
TfL Fraud?!
On Dec 15, 10:51 am, Mizter T wrote:
(a) It's not 'Direct Debit' (whereby bank account details are given) it's 'Continuous Authority Mandate' (whereby credit or debit card details are given) - a subtle but very real difference. So with direct debit money gets taken out your bank account without your direct intervention. And if you've given a debit card number err , money gets taken out your bank account with your direct intervention. Sorry, what exactly is this "subtle but very real difference" again? (b) The OP's problem here was the actions of his bank, Barclay's, not those of TfL. Either you were lazy and only read the subject line and didn't read the rest before you fired off your response, or otherwise you totally failed to comprehend the OP's original message. "although I think TfL were using "Autoload" as the name on the transaction." Sounds to me like TfL were using a stupid name and this tripped the banks security systems. How is that the banks fault exactly? Sounds to me like they were doing their job fine. (c) What do you take to keep your perpetual levels of vitriol up? 15 years of commuting on the tube will do it. I actually got stuck in a 5 mile jam on the north circular this morning the car pumping out CO2 like its going out of fashion. But you know what? Compared to being stuck in a fscking tunnel squashed up with 800 other people with no information and getting as hot as hell , it was a dream trip. And cheaper. I hope I NEVER have to use the tube to commute ever again. p.s. There's a really obvious comment that you could have come out with, one that would be keeping with your world view - I'll shout bingo if you can manage to blurt it out... Don't know , don't care. B2003 |
TfL Fraud?!
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