Ticket office closures
Hi all,
Does anyone know exactly what the point of the tube ticket office closures is for underground stations? I was under the impression that it would be used to have the staff be more proactive and thus providing better customer service. A trip to Regents Park the other weekend revealed that rather than being behind the glass screen of the ticket office, the staff are now behind another glass screen - that of the old ticket collectors' booth. When I returned later there was nobody to be seen anywere near the barriers so I assume the staff must have vanished into some sort of hidden cupboard somewhere. |
Ticket office closures
|
Ticket office closures
On Jan 3, 10:43 am, Walter Briscoe You should have been observed if
the gates were operational. I find unstaffed, operational gates quite unsatisfactory. At Hainault, a couple of weeks ago, I saw that it took some time for staff to appear from the control room to assist a child attempting to exit the gate line at about 16.20 on a weekday. I did not report it; I limit my complaints. Unstaffed gatelines are a safety hazard and probably worth complaining about. (Not that I ever have, mind...) -- Abi |
All times are GMT. The time now is 02:56 AM. |
Powered by vBulletin®
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright ©2004-2006 LondonBanter.co.uk