In article , Marc G
wrote:
So what does this actually mean? Well, Twickenham station has
been refurbished(It took over a year to complete.) It now has
a nice new shiny station front, a new National Rail very tall
totem pole, a little bit of painting, a lift for wheelchair
users for platforms 4 and 5 but not 1 and 2. This week there
was the appearance of an Overground Network poster site outside
the station and line diagrams at the top of the staircase for
platforms 4 and 5 just like you see at tube stations.

In response to the official reopening of Twickenham Station I
wrote to the Richmond and Twickenham Times who published my
letter yesterday:

"How to 'improve' a railway station: If there is a place where
passengers can conveniently be dropped off and picked up, remove
it. To help infrequent passengers, position the map showing which
station is in which zone on the far side of the barriers so that
those buying tickets can't consult it. And if there's a screen in
the booking hall that shows train times and platforms remove it:
guessing which platform the next train to London departs from
will add interest to passengers lives!

I am an infrequent user of the railways but have no objection to
my taxes being used to make them better. In the case of
Twickenham station it looks to me like money wasted."

In terms of train services, well it's exactly the same as
before.

i.e. less than wonderful if you live in Strawberry Hill or want
to go Richmond-Kingston

--
Tony Bryer