On 24/02/10, I entered Moorgate at 16:30 and left Euston at 16:43.
I entered Euston Square at 16:49 and left Moorgate at 17:10.
I was charged 5.80 for Euston Square entry and 6.00 for Moorgate exit.
I had already capped travel in Z1-2 on my registered Oystercard.
On 28 February 2010 03:22:49, TfL sent me an email "... Due to an
operational issue, we calculate that you are due a refund of £11.80.
This is now ready for pick-up at Moorgate. ..."
I am a little impressed.
Weekend mornings are good times for Oyster help on 0845 330 9876.
I was unable to get an explanation for the systemic failure.
--
Walter Briscoe