On Apr 5, 3:32*pm, Chris wrote:

Well, in this case, someone's life comes before
someone's trip home.

Emotive nonsense; staff at the station might be dealing with a broken
rail, or an OHLE failure, or a complete signalling breakdown, or any
one of a number of things. The cause is largely irrelevant to the
provision of effective passenger information, which is the issue.

As I said, they may not be able to say when it will end, though
presumably there are degrees of this sort of thing and the BTP might
be able to give an idea between 2 hours and "not until tomorrow" - in
the former case you probably won't need buses, in the latter you
probably will.

Staff at the station are not dealing with the deceased, that's the
BTP's job. Staff at the station are dealing with severe disruption,
the reason for which is in many ways irrelevant.

Neil