On Apr 5, 3:32*pm, Chris wrote:

Well, in this case, someone's life comes before
someone's trip home.

Emotive nonsense; staff at the station might be dealing with a broken
rail, or an OHLE failure, or a complete signalling breakdown, or any
one of a number of things. The cause is largely irrelevant to the
provision of effective passenger information, which is the issue.

As I said, they may not be able to say when it will end, though
presumably there are degrees of this sort of thing and the BTP might
be able to give an idea between 2 hours and "not until tomorrow" - in
the former case you probably won't need buses, in the latter you
probably will.

Staff at the station are not dealing with the deceased, that's the
BTP's job. Staff at the station are dealing with severe disruption,
the reason for which is in many ways irrelevant.

Neil

On 5 Apr, 15:55, Neil Williams wrote:

Staff at the station are not dealing with the deceased, that's the
BTP's job. *Staff at the station are dealing with severe disruption,
the reason for which is in many ways irrelevant.


An FGW manager from Paddington might well have had to go to Southall
to deal with matters there and that would involve dealing with the
deceased. Let's not pussyfoot around here. We're not just talking
about BTP going along and picking up a fairly intact body. When
someone gets hit by a train at speed - 60mph is quite enough, let
alone 125, the body totally disintegrates. I never had to deal with
such a situation during my railway career, for which I will be
eternally grateful, but colleagues had to (one had to deal with three
fatalities in little over a month) and very often that involved
getting in the fire brigade to hose down the station before it could
be reopened.

On Tue, 5 Apr 2011 15:28:05 -0700 (PDT), W14_Fishbourne
wrote:
An FGW manager from Paddington might well have had to go to Southall

....for lots of reasons. If that leaves no-one in effective charge at
Padd, they need more staff there.

Neil

--
Neil Williams, Milton Keynes, UK

On 6 Apr, 06:57, Neil Williams wrote:
On Tue, 5 Apr 2011 15:28:05 -0700 (PDT), W14_Fishbourne

wrote:
An FGW manager from Paddington might well have had to go to Southall

...for lots of reasons. *If that leaves no-one in effective charge at
Padd, they need more staff there.

Neil

--
Neil Williams, Milton Keynes, UK

Except that Network Rail runs Paddington

On Thu, 7 Apr 2011 11:39:42 -0700 (PDT), W14_Fishbourne
wrote:
Except that Network Rail runs Paddington

Passenger services are subcontracted to the majority TOC at Network
Rail stations, generally.

Neil

--
Neil Williams, Milton Keynes, UK