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Old January 3rd 13, 02:21 PM posted to uk.transport.london
David Cantrell David Cantrell is offline
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First recorded activity at LondonBanter: Oct 2006
Posts: 1,392
Default Oyster reliability

I normally use a paper travelcard, because it's more convenient than an
Oyster travelcard. However, I was off work for most of December and so
not travelling as much, and so used Oyster PAYG during that time.

In three weeks, four things went wrong.

First, I was fined for "not touching out" on one of my journeys, despite
my card opening the damned barriers. I got a refund a week or so later.

Second, my journey history shows that I used a non-existent bus route
38X, as part of ...

Third, I got charged for three bus journeys on a day when I made two.
Not heard anything back yet about my refund.

Fourth, the card snapped in two and couldn't be read by the ticket
barriers. Strangely, it *could* be read at the ticket office at
Waterloo (thank god it broke at a station which has London Underground
staff) where they swapped it for a new one. My journey history has been
lost though, so I can't tell if TfL made any other errors between the
last time I checked and this happening.

Wow.

--
David Cantrell | Nth greatest programmer in the world

Repent through spending