On 30/07/2015 14:25, David Cantrell wrote:
Every month I go over my journey history to find all the times when
Oyster has overcharged me. This is usually because of touches not being
recorded despite gates opening, or not being recorded when a gate is
already open, and results in an unresolved journey.

In the month to the 17th of July they overcharged me by £12.40.


This *never* happens to me. Really. I don't know what you're doing
wrong. (I can take some guesses I suppose.)