On 30/07/2015 18:19, Mizter T wrote:

On 30/07/2015 14:25, David Cantrell wrote:
Every month I go over my journey history to find all the times when
Oyster has overcharged me. This is usually because of touches not being
recorded despite gates opening, or not being recorded when a gate is
already open, and results in an unresolved journey.

In the month to the 17th of July they overcharged me by £12.40.


This *never* happens to me. Really. I don't know what you're doing
wrong. (I can take some guesses I suppose.)

This used to happen to me occasionally but not any more.

I find that one can avoid it by never going into a gate when it is open.
Wait a second or so after the last person goes through and then if the
gate re-opens it means your Oyster Card has been read. There is a
problem when you find a station where all the gates have been locked
open for some reason - I don't know the solution here, but I've only
encountered this once or twice and (fingers crossed) not had another
over-charge so far. Of course this means it delays your journey by a
second or so sometimes, but compared to the time it takes to resolve an
unresolved journey, this is a bargain.

One problem I still get now and again is a gate saying "seek assistance"
and failing to open, even though I carefully keep all other RFID cards
away from the reader. I have recently found that if I leave the Oyster
Card pressed against the reader for a few seconds longer then it
suddenly re-reads it and the gate opens. I have no idea why. I have no
doubt that if I blindly barged through a still-open gate under such
circumstances I would, like the OP, get an unresolved journey. I was
afraid that by leaving the card in place I might get charged twice, but
this has so far never occurred.

--
Clive Page