Solar Penguin wrote:
"Richard J." wrote...

Solar Penguin wrote:
Here's what the TfL journey planner recommends for Gipsy Hill to
Blackheath. Wouldn't it be quicker just to take the train direct
from Gipsy Hill to London Bridge instead of all that mucking about
on different bus routes?

Your chosen starting point is evidently a bus stop on the No. 3
route, and is 8 minutes' (default speed) walk from Gipsy Hill
station.

Yeah, it looks like you're right. I'd assumed that "Gipsy Hill
(SE19)" referred to the road; possibly at the midpoint along the
road, such as somewhere near the station or the No.322 bus stop.
Instead it seems to be referring to the No.3 bus stop at the Paxton
Green roundabout, not even on Gipsy Hill at all. Very misleading.

It's chosen a bus stop because you left the Location Type set to the
default of "Station or Stop". If you want to specify an address, set
the Location Type to "Address", and enter "Gipsy Hill", and it will then
offer you various locations, mostly road junctions, along Gipsy Hill.
Alternatively you can enter an actual house address, such as "23 Gipsy
Hill".

Maybe they should change that option to something less confusing
like "Paxton Green/Gipsy Hill (SE19)".

The bus stop name should correspond to the name on the bus stop itself,
possibly with the addition of a postcode.

Who's responsible for the TfL journey planner? How should I contact
them and ask them to change it?

If the bus stop name is wrong, you can use the online feedback form at
http://www.tfl.gov.uk/tfl/contact_form.shtml or send an e-mail marked
Journey Planner Feedback to

--
Richard J.
(to e-mail me, swap uk and yon in address)