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Old January 19th 06, 10:45 AM posted to uk.railway,uk.local.london,uk.transport.london
 
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Default More HEX Shenanigans - ripoff Britain?

d wrote:
wrote in message
...
d wrote:

Can't see how they are not telling pokies on the days in quest ion.
The infoirmation on the sign is wrong - end of story.

But it's not important.


Of course it's important. It's important to any passenger who reads
the sign, believes what it says, and ends up either getting a slow
bus into London or buying a HEX ticket despite already having a
valid Travelcard.


But TfL would have told the customers that their cards are valid.
That's the important part.


And when they've seen the HEX signs, do you really expect the passengers
to carry their heavy suitcases all the way back to the TfL ticket office
just to confirm this? You're living in a fantasy land...

Who mentioned ticket inspectors? They've got nothing to do with it.
The sign is there for the passengers, not the ticket inspectors. And
it's giving wrong information to the passengers. Are you saying
that's a good thing?


Ticket inspectors have everything to do with it, as they are the
people who would charge TfL card-carriers if they didn't know the
rules.


But passengers don't see the ticket inspectors until AFTER buying the
tickets.

A typical sequence of events might go something like this:

1. A passenger arrives at HEX ticket office.

2. The passenger sees the sign saying travelcards aren't valid.

3. Despite having a travelcard, the passenger buys a HEX ticket anyway.

4. Now the passenger leaves the ticket office and starts heading towards
the platforms.

5. The passenger sees a ticket inspector either at the platform entrance
or on the train.

6. The passenger shows the HEX ticket to the inspector. The passenger
doesn't show the travelcard because that "isn't valid".

7. The inspector never sees the travelcard so never tells the passenger
that it is valid after all.

You see, ticket inspectors have nothing to do with it. I don't know why
you keep dragging them in except maybe as a straw man.

I think they may be in breach of the laws governing advertising and
sales. The Trades Description Act may have a bearing.

Nope. Unfortunately it doesn't. If the ticket inspector said that,
then yes, but a sign - nope.


Are you sure? Can you quote the relevant section of the Trades
Descriptions Act? I'd love to know where it mentions that ticket
inspectors are the only legal source of information about ticket
validity. Especially since you shouldn't normally see a ticket
inspector until AFTER you've bought a ticket.


The ticket inspectors are the people who would tell you whether your
ticket is valid or not. They are the agents of the company, they are
the people executing company policy, not the sign.


You haven't answered my question. Can you quote the relevant section of
the Trades Descriptions Act?

Besides, as you've just admitted: The ticket inspectors tell you whether
your ticket is valid or not. They don't sell you your ticket in the
first place. By the time you see a ticket inspector, it's too late.

They should be accurate, but they don't legally have to be. There
is no law demanding 100% accurate signage.


The s15(4) Theft Act 1968 defines the Criminal Deception as,


Oops. Typo. I should have said "S 15(4) of the Theft Act 1968".
Sorry.

"any
deception (whether deliberate or reckless) by words or conduct as to
fact or as to law, including a deception as to the present
intentions of the person using the deception or any other person."
IANAL but I think this might qualify.


IANAL but I don't think it qualifies at all. Fair enough if the
ticket inspector said "No, sorry, your TfL travel card is not valid,
I'm going to ask you to buy a HEx ticket or leave". As, after all,
the sign isn't forcing anyone to do anything. The ticket inspectors
do that.


Where does that law mention "forcing anyone to do anything"? Hint: It
doesn't. It mentions "any deception...by words or conduct". Got that?
ANY deception, and there's no small print saying "It doesn't count if
you write the words on a sign."