London Banter - View Single Post

Barry Salter · March 18th 07, 07:29 PM posted to uk.transport.london

wrote:

Does the Gatwick Express machine at Victoria still permit collection -
it only sells tickets to Gatwick. Quite why Southern don't set their
machines up to allow collection, I don't know seeing as they all claim
to offer this service.

Ultimately, it's down to money. A TOC has to pay to have their machines
enabled for ticket collection, so someone has to do the sums and work
out whether the commission earned will recoup that. If it doesn't, they
won't offer the facility. [1]

Marylebone, Paddington, Euston, St Pancras, Kings Cross should all
allow collection of tickets.

And indeed they do, as all of them use Shere FAST machines. In fact, the
majority (all?) of the Chiltern stations equipped with said machines
offer collection now, including the unstaffed ones (Kings Sutton, Monks
Risborough, Saunderton, Wembley Stadium and West Ruislip).

HTH,

Barry

[1] That's slight oversimplification, but there you go.