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Barry Salter · March 18th 07, 07:29 PM posted to uk.transport.london

wrote:

Does the Gatwick Express machine at Victoria still permit collection -
it only sells tickets to Gatwick. Quite why Southern don't set their
machines up to allow collection, I don't know seeing as they all claim
to offer this service.

Ultimately, it's down to money. A TOC has to pay to have their machines
enabled for ticket collection, so someone has to do the sums and work
out whether the commission earned will recoup that. If it doesn't, they
won't offer the facility. [1]

Marylebone, Paddington, Euston, St Pancras, Kings Cross should all
allow collection of tickets.

And indeed they do, as all of them use Shere FAST machines. In fact, the
majority (all?) of the Chiltern stations equipped with said machines
offer collection now, including the unstaffed ones (Kings Sutton, Monks
Risborough, Saunderton, Wembley Stadium and West Ruislip).

HTH,

Barry

[1] That's slight oversimplification, but there you go.

Colin Rosenstiel · March 18th 07, 09:00 PM posted to uk.transport.london

In article ,
(Barry Salter) wrote:

wrote:

Does the Gatwick Express machine at Victoria still permit
collection - it only sells tickets to Gatwick. Quite why Southern
don't set their machines up to allow collection, I don't know
seeing as they all claim to offer this service.

Ultimately, it's down to money. A TOC has to pay to have their
machines enabled for ticket collection, so someone has to do the
sums and work out whether the commission earned will recoup that.
If it doesn't, they won't offer the facility. [1]

Marylebone, Paddington, Euston, St Pancras, Kings Cross should all
allow collection of tickets.

And indeed they do, as all of them use Shere FAST machines. In
fact, the majority (all?) of the Chiltern stations equipped with
said machines offer collection now, including the unstaffed ones
(Kings Sutton, Monks Risborough, Saunderton, Wembley Stadium and
West Ruislip).

HTH,

Barry

[1] That's slight oversimplification, but there you go.

Cambridge has Shere FAST machines but has never provided for ticket
collection, even in WAGN days.

--
Colin Rosenstiel

Peter Smyth · March 22nd 07, 09:09 PM posted to uk.transport.london

"Barry Salter" wrote in message
...
wrote:

Does the Gatwick Express machine at Victoria still permit collection -
it only sells tickets to Gatwick. Quite why Southern don't set their
machines up to allow collection, I don't know seeing as they all claim
to offer this service.

Ultimately, it's down to money. A TOC has to pay to have their machines
enabled for ticket collection, so someone has to do the sums and work out
whether the commission earned will recoup that. If it doesn't, they won't
offer the facility. [1]

Why does it cost money? Surely the Trainline would want as many stations as
possible to allow ticket collection so that more customers use their
website.

Peter Smyth

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