"Luke Ross" wrote in message
oups.com...
Hi,

Edward Cowling London UK wrote:

So I'm thinking, why am I paying £33.20 a week to put up with this crap,
and why people keep voting for Ken, the guy who promised to transform
the Tube !!

Make sure you fill out your customer charter refund form (available
from leaflet racks at tube stations), which at least slightly reduces the
amount one has to pay out each week./month. I get a reasonably steady stream
of vouchers through the post.

Can you claim for the cost of alternative journeys? I had to pay £20 for a
cab from KX to Bank but didn't bother getting a receipt thinking there was
no way I could claim it back.