"Luke Ross" wrote in message
oups.com...
Hi,

Edward Cowling London UK wrote:

So I'm thinking, why am I paying £33.20 a week to put up with this crap,
and why people keep voting for Ken, the guy who promised to transform
the Tube !!

Make sure you fill out your customer charter refund form (available
from leaflet racks at tube stations), which at least slightly reduces the
amount one has to pay out each week./month. I get a reasonably steady stream
of vouchers through the post.

Can you claim for the cost of alternative journeys? I had to pay £20 for a
cab from KX to Bank but didn't bother getting a receipt thinking there was
no way I could claim it back.

On 27 Jun, 22:28, "Movilla" wrote:
Can you claim for the cost of alternative journeys? I had to pay £20 for a
cab from KX to Bank but didn't bother getting a receipt thinking there was
no way I could claim it back.

Well, if it was a work journey, I'd suggest claiming it back from work
(you needed me at place X at time Y for a meeting or whatever, the
only way to achieve this was by taxi, therefore you owe me for a
taxi).

If not, then you're probably right.

--
John Band
john at johnband dot org
www.johnband.org

Hi,

Movilla wrote:

Make sure you fill out your customer charter refund form (available
from leaflet racks at tube stations), which at least slightly reduces the
amount one has to pay out each week./month. I get a reasonably steady stream
of vouchers through the post.

Can you claim for the cost of alternative journeys? I had to pay £20 for a
cab from KX to Bank but didn't bother getting a receipt thinking there was
no way I could claim it back.

Sadly the charter only covers the cost of the journey - no
consequential loss (which
the taxi would fall under, I believe). They pay-out is £4 per single
journey, as that's
the cost of a cash single tube journey. The form is postage-paid and
takes about
five minutes to fill in. You can also claim online, but it isn't as
flexible and I don't
believe in reducing the admin cost of charter claims :-)

Regards,

Luke