Is it any better since Dross Link went and Ken took it over ?

1. support for Oyster PAYG
2. more staff
3. some station signs were changed to a new font with white or orange
background
4. all silverlink logos were covered with brand new "London
Overground" stickers

It's only 2 months - so a bit early to expect major improvements.
However I must say that "London got new train set" advertising was
horribly misleading - new trains are still 2 years away.