On Jul 22, 11:00 am, "Jim" wrote:
Isn't this a generous concession - and far from a rip-off?

Whats a concession about it? If I hadn't been looking at the gate I
wouldn't have found out until I tried to go home and found I didn't
have enough money.

Remember what you're doing is getting past the gate line. If you'd been
using paper tickets, the gate would have cancelled the ticket, end of story.

No , pre 9.30 return tickets were travelcards , they just cost more.
I'd have gone out through the gate without any problems. Besides , I
think the paper ticket system had a bit more brains that just
swallowing a single or return to a different zone.

Oyster apparently has the flexibility to allow refunds when it's obvious you
haven't actually made a journey - another benefit that Oyster provides
compared with paper tickets!

Allowing is not the same is giving. It should never had deducted the
money in the first place. The onus should not be on the passenger to
be watching the gate and then have to queue up to get a refund when
the gate plainly can tell you only entered 1 minute earlier.

B2003