I had to take the tube to our london office today. Went down onto the
platform. 1 minute later I realised I'd left something at home and
went out again. Luckily I always check the gates and noticed it had
deducted a quid! So much for the 15 min grace period mentioned on here
by others. The lady in the ticket office was nice enough to put it
back on the card but how many other people have been done by this?
What next , automatic deduction from bluetooth enabled cards as soon
as you walk in the station?? FFS.

B2003

wrote in message
...
I had to take the tube to our london office today. Went down onto the
platform. 1 minute later I realised I'd left something at home and
went out again. Luckily I always check the gates and noticed it had
deducted a quid! So much for the 15 min grace period mentioned on here
by others. The lady in the ticket office was nice enough to put it
back on the card but how many other people have been done by this?
What next , automatic deduction from bluetooth enabled cards as soon
as you walk in the station?? FFS.

Isn't this a generous concession - and far from a rip-off?

Remember what you're doing is getting past the gate line. If you'd been
using paper tickets, the gate would have cancelled the ticket, end of story.
I don't think the nice ticket office lady would have dished out a new ticket
just like that. It's the same everywhere I've been. Once the ticket's been
cancelled at the gateline, tough. There's no need for TFL to give refunds,
but I suppose it's a nice gesture.

Oyster apparently has the flexibility to allow refunds when it's obvious you
haven't actually made a journey - another benefit that Oyster provides
compared with paper tickets!

Jim

Jim wrote:

Remember what you're doing is getting past the gate line. If you'd been
using paper tickets, the gate would have cancelled the ticket, end of story.

Or you'd ask to be let out of the manual gate and back in that way
afterwards. I've done it before on the mainline, though admittedly
not on LUL.

Neil

On Jul 22, 11:00 am, "Jim" wrote:
Isn't this a generous concession - and far from a rip-off?

Whats a concession about it? If I hadn't been looking at the gate I
wouldn't have found out until I tried to go home and found I didn't
have enough money.

Remember what you're doing is getting past the gate line. If you'd been
using paper tickets, the gate would have cancelled the ticket, end of story.

No , pre 9.30 return tickets were travelcards , they just cost more.
I'd have gone out through the gate without any problems. Besides , I
think the paper ticket system had a bit more brains that just
swallowing a single or return to a different zone.

Oyster apparently has the flexibility to allow refunds when it's obvious you
haven't actually made a journey - another benefit that Oyster provides
compared with paper tickets!

Allowing is not the same is giving. It should never had deducted the
money in the first place. The onus should not be on the passenger to
be watching the gate and then have to queue up to get a refund when
the gate plainly can tell you only entered 1 minute earlier.

B2003

In message
of
Tue, 22 Jul 2008 01:43:55 in uk.transport.london,
writes
I had to take the tube to our london office today. Went down onto the
platform. 1 minute later I realised I'd left something at home and
went out again. Luckily I always check the gates and noticed it had
deducted a quid! So much for the 15 min grace period mentioned on here

I see no reason why Oyster does not use an "odd charge" tone for curious
charges to let the customer know there may be an issue.

by others. The lady in the ticket office was nice enough to put it
back on the card but how many other people have been done by this?
What next , automatic deduction from bluetooth enabled cards as soon
as you walk in the station?? FFS.

The (undocumented) 15 minute period is that you are charged for an in
zone journey if you enter and leave a station in 15 minutes.
If you enter and leave a station in longer than 15 minutes, you are
charged for an unfinished journey and an unstarted journey.

OTOH, you are allowed 120 minutes to travel between any distinct pair of
stations, e.g. Leicester Square and Covent Garden.
What is the shortest journey between a pair of distinct stations on the
Underground?

I don't know if Bank & Monument or Euston Square and Euston, etc. count
as distinct stations for such purposes.
--
Walter Briscoe

In message , at 11:52:34 on Tue, 22
Jul 2008, Walter Briscoe remarked:
What is the shortest journey between a pair of distinct stations on the
Underground?

The quickest (between Oyster validators) is probably Northfields to
South Ealing as they are both surface stations. The platform ends are
about 200yds apart.
--
Roland Perry

On Jul 22, 11:52 am, Walter Briscoe
wrote:
The (undocumented) 15 minute period is that you are charged for an in
zone journey if you enter and leave a station in 15 minutes.

How generous of them. Money for old rope is something that sprints to
mind. Fraudulently deducting cash for services not rendered is
another. Unless its considered a platform ticket!

B2003

On Tue, 22 Jul 2008 12:04:13 +0100, Roland Perry
wrote:

In message , at 11:52:34 on Tue, 22
Jul 2008, Walter Briscoe remarked:
What is the shortest journey between a pair of distinct stations on the
Underground?

The quickest (between Oyster validators) is probably Northfields to
South Ealing as they are both surface stations. The platform ends are
about 200yds apart.

Though the exits from the platforms are at opposite ends of the
platforms.

On Jul 22, 11:52*am, Walter Briscoe
wrote:
In message
of
Tue, 22 Jul 2008 01:43:55 in uk.transport.london,
writes

I had to take the tube to our london office today. Went down onto the
platform. 1 minute later I realised I'd left something at home and
went out again. Luckily I always check the gates and noticed it had
deducted a quid! So much for the 15 min grace period mentioned on here

I see no reason why Oyster does not use an "odd charge" tone for curious
charges to let the customer know there may be an issue.

by others. The lady in the ticket office was nice enough to put it
back on the card but how many other people have been done by this?
What next , automatic deduction from bluetooth enabled cards as soon
as you walk in the station?? FFS.

The (undocumented) 15 minute period is that you are charged for an in
zone journey if you enter and leave a station in 15 minutes.
If you enter and leave a station in longer than 15 minutes, you are
charged for an unfinished journey and an unstarted journey.

OTOH, you are allowed 120 minutes to travel between any distinct pair of
stations, e.g. Leicester Square and Covent Garden.
What is the shortest journey between a pair of distinct stations on the
Underground?

I don't know if Bank & Monument or Euston Square and Euston, etc. count
as distinct stations for such purposes.

My previous anecdote suggests that the former are. I forgot to touch
in at Euston (gate open), so went down to touch the Bank DLR validator
and then touched out at Monument and got charged the correct zone 1
fare for my journey. But one of them being DLR may have made a
difference.

In message , at 19:41:58 on
Tue, 22 Jul 2008, James Farrar remarked:
The quickest (between Oyster validators) is probably Northfields to
South Ealing as they are both surface stations. The platform ends are
about 200yds apart.

Though the exits from the platforms are at opposite ends of the
platforms.

I noticed that, but is there a pair of other stations that could be
traversed quicker?
--
Roland Perry