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Ghost trips appearing on the London Cycle Hire scheme
Afternoon all,
Elsewhere, my spies report: Do check your keys for use as I head that there are ghost riding the bicycles when you are not. Thanks for the tip off. I appear to have cycled from Eccleston Place to Belgrave Square on 10 Aug, before my key was even activated, whilst being asleep in bed at home. Hmm. Anyone heard any more about this? tom -- If your husband does not like risotto, you must throw him out instantly. That kind of warped character just cannot be tolerated. Next thing you know he will want to try on your knickers, and then it is all downhill. -- Giusi, uk.food+drink.misc |
Ghost trips appearing on the London Cycle Hire scheme
On Aug 12, 2:02*pm, Tom Anderson wrote:
Afternoon all, Elsewhere, my spies report: Do check your keys for use as I head that there are ghost riding the bicycles when you are not. Thanks for the tip off. *I appear to have cycled from Eccleston Place to Belgrave Square on 10 Aug, before my key was even activated, whilst being asleep in bed at home. *Hmm. Anyone heard any more about this? tom Probably the same people who send out phantom congestion charge and parking fines. |
Ghost trips appearing on the London Cycle Hire scheme
On 2010\08\12 14:21, Derek C wrote:
On Aug 12, 2:02 pm, Tom wrote: Afternoon all, Elsewhere, my spies report: Do check your keys for use as I head that there are ghost riding the bicycles when you are not. Thanks for the tip off. I appear to have cycled from Eccleston Place to Belgrave Square on 10 Aug, before my key was even activated, whilst being asleep in bed at home. Hmm. Anyone heard any more about this? tom Probably the same people who send out phantom congestion charge and parking fines. That probably comes from fake number plates, though. There could not be any fake cycling keys yet... could there? |
Ghost trips appearing on the London Cycle Hire scheme
On Thu, 12 Aug 2010 14:02:58 +0100, Tom Anderson wrote:
Afternoon all, Elsewhere, my spies report: Do check your keys for use as I head that there are ghost riding the bicycles when you are not. Thanks for the tip off. I appear to have cycled from Eccleston Place to Belgrave Square on 10 Aug, before my key was even activated, whilst being asleep in bed at home. Hmm. Anyone heard any more about this? I had a ghost journey appear this morning but when I looked again this afternoon it had gone again. |
Ghost trips appearing on the London Cycle Hire scheme
On Thu, 12 Aug 2010 14:38:25 +0100, Basil Jet
wrote: On 2010\08\12 14:21, Derek C wrote: On Aug 12, 2:02 pm, Tom wrote: Anyone heard any more about this? Probably the same people who send out phantom congestion charge and parking fines. That probably comes from fake number plates, though. There could not be any fake cycling keys yet... could there? You've been cloned. :-( |
Ghost trips appearing on the London Cycle Hire scheme
On Aug 12, 2:02*pm, Tom Anderson wrote: Afternoon all, Elsewhere, my spies report: Do check your keys for use as I head that there are ghost riding the bicycles when you are not. Thanks for the tip off. *I appear to have cycled from Eccleston Place to Belgrave Square on 10 Aug, before my key was even activated, whilst being asleep in bed at home. *Hmm. Anyone heard any more about this? Yes, wel I've experienced it - a couple of 'ghost trips' appeared last week when I logged in to the web account - this was particularly interesting as my membership key *still* hasn't been delivered. I was a bit worried that someone else might be using my key (e.g. if it had been lost in the post, or sent to the wrong person) - however I know one has to activate one's key online or by phone before it will work, and furthermore in my account status summary it said the account was still "awaiting activation", so I thought there being some sort of glitch at their end was the most likely explanation (I did note that the web account still showed my correct name and address in the personal info section, rather than someone else's). I'm pretty sure I logged out and then logged in a little bit later and found the the 'ghost trips' were still there. I did then call up the Cycle Hire helpline to (a) ask where my key was and (b) query these 'ghost trips' - the person I spoke to didn't appear to have access to any account information, instead they tapped out a summary of my problems, took my details (name, address, email address) and said they'd send it over to customer services - and I haven't heard anything since. One thing that may have messed things up is that I gave them a different email address - the email address I used when signing up was specific to the cycle hire account, but it's a bit of a mouthful to say down the phone (and the CS person said they had a very bad line, lots of crackle etc despite it being fine at my end, so I didn't want to make a difficult call even worse). I think I logged in either much later on that day or else on the next day and found that the 'ghost trips' had vanished. I've just tried to log in and found that it won't let me in (and I'm sure I'm using the correct password). I'll leave it for a bit before trying again. And of course I need to chase them up about my missing key (again). As I said in another post, this might not be their fault - our new postman seems to be a little undiscriminating about which letterbox on his round he posts his letters in... |
Ghost trips appearing on the London Cycle Hire scheme
On 12/08/10 16:37, Mizter T wrote:
Yes, wel I've experienced it - a couple of 'ghost trips' appeared last week when I logged in to the web account - this was particularly interesting as my membership key *still* hasn't been delivered. It seems a great shame they need to send you a new RFID device for use with this. Surely the scheme should have been designed to use Oyster Cards...? -roy |
Ghost trips appearing on the London Cycle Hire scheme
On 15 Aug, 17:02, Roy Badami wrote:
On 12/08/10 16:37, Mizter T wrote: Yes, wel I've experienced it - a couple of 'ghost trips' appeared last week when I logged in to the web account - this was particularly interesting as my membership key *still* hasn't been delivered. It seems a great shame they need to send you a new RFID device for use with this. *Surely the scheme should have been designed to use Oyster Cards...? Perhaps they are not secure enough for £1000 bicycles? http://technology.timesonline.co.uk/...cle4184481.ece |
Ghost trips appearing on the London Cycle Hire scheme
In message mcU9o.38403$GW1.14027@hurricane, Roy Badami
writes It seems a great shame they need to send you a new RFID device for use with this. Surely the scheme should have been designed to use Oyster Cards...? Oyster cannot support the £300 charge made for lost or terminally damaged bicycles. -- Paul Terry |
Ghost trips appearing on the London Cycle Hire scheme
On 15/08/10 18:41, Paul Terry wrote:
In message mcU9o.38403$GW1.14027@hurricane, Roy Badami writes It seems a great shame they need to send you a new RFID device for use with this. Surely the scheme should have been designed to use Oyster Cards...? Oyster cannot support the £300 charge made for lost or terminally damaged bicycles. And yet it can support an annual Travelcard that costs many times that sum... It's a pity that Oyster couldn't have been upgraded to have the necessary capabilities... -roy |
Ghost trips appearing on the London Cycle Hire scheme
In message Y8W9o.93300$6C1.13499@hurricane, Roy Badami
writes On 15/08/10 18:41, Paul Terry wrote: Oyster cannot support the £300 charge made for lost or terminally damaged bicycles. And yet it can support an annual Travelcard that costs many times that sum... But the travelcard has already been paid for - Oyster is simply acting as a convenient medium for using the purchase. In the case of a lost bicycle, TfL need to have a mechanism to initiate a £300 payment. It's a pity that Oyster couldn't have been upgraded to have the necessary capabilities... Well, I suppose TfL could insist that anyone using an Oyster for bicycle hire must have at least £300 credit on their Oyster, but would that really be attractive to anyone? -- Paul Terry |
Ghost trips appearing on the London Cycle Hire scheme
On 15/08/10 19:35, Paul Terry wrote:
Well, I suppose TfL could insist that anyone using an Oyster for bicycle hire must have at least £300 credit on their Oyster, but would that really be attractive to anyone? I'm not suggesting it should use Oyster prepay. I don't see why an Oyster card couldn't carry a "bike scheme key" as a product loaded onto it in exactly the same way as it handles other products. Payment could be using whatever the bike scheme actually really does use (credit card number on file, presumably?) -roy |
Ghost trips appearing on the London Cycle Hire scheme
On 15/08/2010 18:41, Paul Terry wrote:
In message mcU9o.38403$GW1.14027@hurricane, Roy Badami writes It seems a great shame they need to send you a new RFID device for use with this. Surely the scheme should have been designed to use Oyster Cards...? Oyster cannot support the £300 charge made for lost or terminally damaged bicycles. A registered Oyster does know who you are, however, and can simply post or directly deduct from your current account the fine for the damage. |
Ghost trips appearing on the London Cycle Hire scheme
On 15/08/2010 19:15, Roy Badami wrote:
On 15/08/10 18:41, Paul Terry wrote: In message mcU9o.38403$GW1.14027@hurricane, Roy Badami writes It seems a great shame they need to send you a new RFID device for use with this. Surely the scheme should have been designed to use Oyster Cards...? Oyster cannot support the £300 charge made for lost or terminally damaged bicycles. And yet it can support an annual Travelcard that costs many times that sum... It's a pity that Oyster couldn't have been upgraded to have the necessary capabilities... -roy Give it time, I imagine that this will eventually be the case. |
Ghost trips appearing on the London Cycle Hire scheme
On 15/08/2010 19:39, Roy Badami wrote:
On 15/08/10 19:35, Paul Terry wrote: Well, I suppose TfL could insist that anyone using an Oyster for bicycle hire must have at least £300 credit on their Oyster, but would that really be attractive to anyone? I'm not suggesting it should use Oyster prepay. I don't see why an Oyster card couldn't carry a "bike scheme key" as a product loaded onto it in exactly the same way as it handles other products. Payment could be using whatever the bike scheme actually really does use (credit card number on file, presumably?) -roy That's what already happens with Oyster in some cases, such as if you go below £5, in which case the Oyster automatically tops it up. Funds for that will directly from your debit or credit card. |
Ghost trips appearing on the London Cycle Hire scheme
In message MQW9o.46545$ss1.15033@hurricane, "
writes On 15/08/2010 19:15, Roy Badami wrote: It's a pity that Oyster couldn't have been upgraded to have the necessary capabilities... Give it time, I imagine that this will eventually be the case. Given that TfL haven't included Oyster readers on the bike terminal stations, I fear that it could be a very long time. -- Paul Terry |
Ghost trips appearing on the London Cycle Hire scheme
"Paul Terry" wrote in message ... In message MQW9o.46545$ss1.15033@hurricane, " writes On 15/08/2010 19:15, Roy Badami wrote: It's a pity that Oyster couldn't have been upgraded to have the necessary capabilities... Give it time, I imagine that this will eventually be the case. Given that TfL haven't included Oyster readers on the bike terminal stations, I fear that it could be a very long time. I read somewhere that for speed of introduction they'd bought an off the shelf system exactly as used in another city somewhere. But many media reports have already indicated that Oyster readers will be retrofitted. Paul S |
Ghost trips appearing on the London Cycle Hire scheme
In message , Paul Scott
writes I read somewhere that for speed of introduction they'd bought an off the shelf system exactly as used in another city somewhere. The Bixi system, as introduced in Montreal last year. But while the docking stations are virtually identical to the Bixi ones, it looks to me as though the pay stations have been redesigned for London: http://en.wikipedia.org/wiki/File:Mo...ay_Station.jpg http://www.flickr.com/photos/celesteh/4843798568/ But many media reports have already indicated that Oyster readers will be retrofitted. Yes, there has been a vague statement to that effect, although other reports state the opposite: http://www.theregister.co.uk/2010/07...ke_hire_delay/ In any case, it seems needlessly extravagant to retrofit if the pay stations have already been redesigned for TfL. After all, the hardware could have been built-in but left switched-off until TfL were ready to offer Oyster usage. I still think there are great problems in allowing payment by Oyster - the Oyster card will have to be registered and linked to a bank account in order to retrieve the potential £300 for a non-returned bike. This adds a whole new level of complexity to Oyster - especially for tourists - since there is no way to visually differentiate between registered and non-registered Oyster cards. -- Paul Terry |
Ghost trips appearing on the London Cycle Hire scheme
On 16/08/2010 12:52, Paul Terry wrote:
In message MQW9o.46545$ss1.15033@hurricane, " writes On 15/08/2010 19:15, Roy Badami wrote: It's a pity that Oyster couldn't have been upgraded to have the necessary capabilities... Give it time, I imagine that this will eventually be the case. Given that TfL haven't included Oyster readers on the bike terminal stations, I fear that it could be a very long time. Perhaps they want to see how it takes off after the full launch, due later this month? |
Ghost trips appearing on the London Cycle Hire scheme
On 16/08/2010 16:33, Paul Terry wrote:
In message , Paul Scott writes I read somewhere that for speed of introduction they'd bought an off the shelf system exactly as used in another city somewhere. The Bixi system, as introduced in Montreal last year. But while the docking stations are virtually identical to the Bixi ones, it looks to me as though the pay stations have been redesigned for London: http://en.wikipedia.org/wiki/File:Mo...ay_Station.jpg http://www.flickr.com/photos/celesteh/4843798568/ But many media reports have already indicated that Oyster readers will be retrofitted. Yes, there has been a vague statement to that effect, although other reports state the opposite: http://www.theregister.co.uk/2010/07...ke_hire_delay/ In any case, it seems needlessly extravagant to retrofit if the pay stations have already been redesigned for TfL. After all, the hardware could have been built-in but left switched-off until TfL were ready to offer Oyster usage. I still think there are great problems in allowing payment by Oyster - the Oyster card will have to be registered and linked to a bank account in order to retrieve the potential £300 for a non-returned bike. This adds a whole new level of complexity to Oyster - especially for tourists - since there is no way to visually differentiate between registered and non-registered Oyster cards. But you would need to register the Oystercard for cycle hire and it would have to be linked to your account? |
Ghost trips appearing on the London Cycle Hire scheme
On 16/08/10 12:52, Paul Terry wrote:
Given that TfL haven't included Oyster readers on the bike terminal stations, I fear that it could be a very long time. I had assuemd that these 'bike scheme keys' are RFID devices - so the terminals must already have RFID readers. So the necessary hardware is probably already there. -roy |
Ghost trips appearing on the London Cycle Hire scheme
In message kQW9o.46518$ss1.20829@hurricane, at 20:01:36 on Sun, 15 Aug
2010, " remarked: Oyster cannot support the £300 charge made for lost or terminally damaged bicycles. A registered Oyster does know who you are, however, and can simply post or directly deduct from your current account the fine for the damage. Does every registered Oyster have a bank account associated with it - or just the ones set up for auto-topup? And while it's fun to anthropomorphise the Oyster card, it doesn't actually do things all by itself - if the linkages between the various schemes are not programmed in by the designers. -- Roland Perry |
Ghost trips appearing on the London Cycle Hire scheme
In message GApao.15874$UD.10773@hurricane, at 07:01:12 on Tue, 17 Aug
2010, Roy Badami remarked: I had assuemd that these 'bike scheme keys' are RFID devices - so the terminals must already have RFID readers. So the necessary hardware is probably already there. There are many different kinds of RFID. It's not automatic that every reader can inter-operate with every kind. Indeed, the Oyster readers are well known for getting "confused" if there's a second and different kind of RFID in range at the same time. -- Roland Perry |
Ghost trips appearing on the London Cycle Hire scheme
In message GApao.15874$UD.10773@hurricane, Roy Badami
writes I had assuemd that these 'bike scheme keys' are RFID devices - so the terminals must already have RFID readers. So the necessary hardware is probably already there. The keys are used on the docking stations, not on the payment terminals. -- Paul Terry |
Ghost trips appearing on the London Cycle Hire scheme
On Tue, 17 Aug 2010 08:49:21 +0100, Paul Terry wrote:
In message GApao.15874$UD.10773@hurricane, Roy Badami writes I had assuemd that these 'bike scheme keys' are RFID devices - so the terminals must already have RFID readers. So the necessary hardware is probably already there. The keys are used on the docking stations, not on the payment terminals. The keys can also be used on the payment terminals to do things like print a receipt. |
Ghost trips appearing on the London Cycle Hire scheme
On Tue, 17 Aug 2010 08:35:42 +0100, Roland Perry wrote:
In message GApao.15874$UD.10773@hurricane, at 07:01:12 on Tue, 17 Aug 2010, Roy Badami remarked: I had assuemd that these 'bike scheme keys' are RFID devices - so the terminals must already have RFID readers. So the necessary hardware is probably already there. There are many different kinds of RFID. It's not automatic that every reader can inter-operate with every kind. Just to back that up, I have an RFID reader which can recognise an Oyster card but I couldn't get it to notice my cycle hire membership key. |
Ghost trips appearing on the London Cycle Hire scheme
On 17/08/10 08:35, Roland Perry wrote:
In message GApao.15874$UD.10773@hurricane, at 07:01:12 on Tue, 17 Aug 2010, Roy Badami remarked: I had assuemd that these 'bike scheme keys' are RFID devices - so the terminals must already have RFID readers. So the necessary hardware is probably already there. There are many different kinds of RFID. It's not automatic that every reader can inter-operate with every kind. Indeed, the Oyster readers are well known for getting "confused" if there's a second and different kind of RFID in range at the same time. That's true. But assuming they're using 13.56MHz RFID (and I realise that this may not necessarily be a valid assumption) then I think you'd be hard pressed to find a 13.56MHz reader that can't read MIFARE Classic. -roy |
Ghost trips appearing on the London Cycle Hire scheme
On 17/08/2010 08:49, Paul Terry wrote:
In message GApao.15874$UD.10773@hurricane, Roy Badami writes I had assuemd that these 'bike scheme keys' are RFID devices - so the terminals must already have RFID readers. So the necessary hardware is probably already there. The keys are used on the docking stations, not on the payment terminals. What will happen when the cycling scheme is fully launched and some people don't have keys, opting instead to pay with a card? |
Ghost trips appearing on the London Cycle Hire scheme
On 17/08/2010 08:33, Roland Perry wrote:
In message kQW9o.46518$ss1.20829@hurricane, at 20:01:36 on Sun, 15 Aug 2010, " remarked: Oyster cannot support the £300 charge made for lost or terminally damaged bicycles. A registered Oyster does know who you are, however, and can simply post or directly deduct from your current account the fine for the damage. Does every registered Oyster have a bank account associated with it - or just the ones set up for auto-topup? No, just the ones that are registered and set with an auto top up as would most likely be the scenario if the Oyster starts to cover cycle hire. |
Ghost trips appearing on the London Cycle Hire scheme
|
Ghost trips appearing on the London Cycle Hire scheme
On 17/08/2010 21:51, David Walters wrote:
On Tue, 17 Aug 2010 21:09:41 +0100, wrote: On 17/08/2010 08:49, Paul Terry wrote: In messageGApao.15874$UD.10773@hurricane, Roy Badami writes I had assuemd that these 'bike scheme keys' are RFID devices - so the terminals must already have RFID readers. So the necessary hardware is probably already there. The keys are used on the docking stations, not on the payment terminals. What will happen when the cycling scheme is fully launched and some people don't have keys, opting instead to pay with a card? Casual users will pay at the payment station which will then print a receipt with a code on it. The code is then entered on a docking station using the 3 buttons just above the membership key slot. Cheers for that. And when is the full launch, tentatively? |
Ghost trips appearing on the London Cycle Hire scheme
In message f4Cao.12267$X27.1445@hurricane, at 21:14:03 on Tue, 17 Aug
2010, " remarked: Oyster cannot support the £300 charge made for lost or terminally damaged bicycles. A registered Oyster does know who you are, however, and can simply post or directly deduct from your current account the fine for the damage. Does every registered Oyster have a bank account associated with it - or just the ones set up for auto-topup? No, just the ones that are registered and set with an auto top up as would most likely be the scenario if the Oyster starts to cover cycle hire. So it's a kind of "three tier" Oyster card scheme[1]. More complication for customers to get their heads round :( [1] Basic, registered, and registered + auto-topup. -- Roland Perry |
Ghost trips appearing on the London Cycle Hire scheme
On 18/08/10 09:20, Roland Perry wrote:
So it's a kind of "three tier" Oyster card scheme[1]. More complication for customers to get their heads round :( [1] Basic, registered, and registered + auto-topup. Oh, it's much worse than that, because there's _real_ registration, which involves handing in a paper form to a ticket office, and there's the online thing which results in a card which isn't technically registered, but has some (but not all) of the properties of a registered Oyster card... -roy |
Ghost trips appearing on the London Cycle Hire scheme
"Roy Badami" wrote in message
news:WDNao.55762$GW1.50913@hurricane On 18/08/10 09:20, Roland Perry wrote: So it's a kind of "three tier" Oyster card scheme[1]. More complication for customers to get their heads round :( [1] Basic, registered, and registered + auto-topup. Oh, it's much worse than that, because there's _real_ registration, which involves handing in a paper form to a ticket office, and there's the online thing which results in a card which isn't technically registered, but has some (but not all) of the properties of a registered Oyster card... Ah, I wasn't aware of that latter distinction. Is it just a quirk of history or is there some reason for it? And what can't an on-line registered card do? |
Ghost trips appearing on the London Cycle Hire scheme
|
Ghost trips appearing on the London Cycle Hire scheme
On 18/08/2010 09:20, Roland Perry wrote:
In message f4Cao.12267$X27.1445@hurricane, at 21:14:03 on Tue, 17 Aug 2010, " remarked: Oyster cannot support the £300 charge made for lost or terminally damaged bicycles. A registered Oyster does know who you are, however, and can simply post or directly deduct from your current account the fine for the damage. Does every registered Oyster have a bank account associated with it - or just the ones set up for auto-topup? No, just the ones that are registered and set with an auto top up as would most likely be the scenario if the Oyster starts to cover cycle hire. So it's a kind of "three tier" Oyster card scheme[1]. More complication for customers to get their heads round :( [1] Basic, registered, and registered + auto-topup. Hardly. |
Ghost trips appearing on the London Cycle Hire scheme
On 18/08/10 12:44, Recliner wrote:
"Roy wrote in message news:WDNao.55762$GW1.50913@hurricane Oh, it's much worse than that, because there's _real_ registration, which involves handing in a paper form to a ticket office, and there's the online thing which results in a card which isn't technically registered, but has some (but not all) of the properties of a registered Oyster card... Ah, I wasn't aware of that latter distinction. Is it just a quirk of history or is there some reason for it? And what can't an on-line registered card do? I've no idea why, but it probably is a quirk of history. As for differences - I'm pretty sure that real (paper) registration is needed in order to allow you to load a monthly or annual Travelcard onto your Oyster. -roy |
Ghost trips appearing on the London Cycle Hire scheme
In message yBWao.43170$Dt3.759@hurricane, at 20:34:54 on Wed, 18 Aug
2010, " remarked: So it's a kind of "three tier" Oyster card scheme[1]. More complication for customers to get their heads round :( [1] Basic, registered, and registered + auto-topup. Hardly. Indeed, we are now told it's at least 4-tier! -- Roland Perry |
Ghost trips appearing on the London Cycle Hire scheme
On 19/08/10 09:00, Roland Perry wrote:
In message yBWao.43170$Dt3.759@hurricane, at 20:34:54 on Wed, 18 Aug 2010, " remarked: So it's a kind of "three tier" Oyster card scheme[1]. More complication for customers to get their heads round :( [1] Basic, registered, and registered + auto-topup. Hardly. Indeed, we are now told it's at least 4-tier! I strongly suspect that you can set up auto-topup within only an online account, but without true registration (can anyone confirm?). In which case it's no longer a heirarchy. |
Ghost trips appearing on the London Cycle Hire scheme
"Roy Badami" wrote in message news:TXZao.91749$Tj3.51559@hurricane... On 18/08/10 12:44, Recliner wrote: Ah, I wasn't aware of that latter distinction. Is it just a quirk of history or is there some reason for it? And what can't an on-line registered card do? I've no idea why, but it probably is a quirk of history. When I first registered online I couldn't see the journey history, although auto top up was set OK. At the time, other posters here explained that only a form handed in at a ticket office would enable that facility, and it did... Paul S |
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