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Old April 5th 11, 12:38 AM posted to uk.railway,uk.transport.london
SB SB is offline
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Default Massive Disruption at Paddington - Very Badly Handled Yet Again

Sadly there was yet another person hit by a train at Southall on
Monday evening (yesterday).

http://www.firstgreatwestern.info/co...c=669.msg87663

This is very sad - but why so many at Southall anyway? It does seem to
be a regular occurance.

Anyway you would have thought that First Great Western might have had
a contingency plan for such occurrences by now.

However the situation at Paddington was complete chaos. At 9.30 pm
when I s
was there all the destination board said was Delayed or Cancelled for
*every train* - Local, Intercity, and Airport.

The concourse was packed with late commuters trying to get home, yet
with no means of doing so.

There were no FGW or BAA HEX or Network Rail duty managers in sight.
Apparently they'd all gone home.

There were no extra staff drafted in to help inform the crowds.

There were no Transport Police / Community Officers in sight.

All of the gateline staff had gone home, and all the gates were left
open.

On the concourse one Information Desk was closed, on the other there
were just two staff to deal with the hoard of by now very frustrated
passengers. yet they had no information to give out except what was
displayed on the destination board - which said Delayed or Cancelled.
It was apparent that failing the appearance on any management no-one
knew what was going on and had no means of finding out.

There were no alternative transport arrangements available, i.e. with
coaches or buses, for getting airline travellers (laden with luggage)
to Heathrow - all of the BAA's HEX and CON services were all cancelled
to about 22.00. Hundreds of passengers must have missed their flights.

Southall has six lines / three pairs. If the incident affected say the
slow lines then there are at leastthe fast and freight lines that
could have been used as a local diversion. Even if the fast lines had
been affected then at least the slow and freight lines could have been
used.

Whilst it is sad that yet another person from Southall ws hit by a
train, it is unacceptable for Paddington to be reduced into chaos yet
again for the lack of any leadership or even appearance of any
managers or extra staff.

SB

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Old April 5th 11, 01:31 AM posted to uk.railway,uk.transport.london
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Default Massive Disruption at Paddington - Very Badly Handled Yet Again

One person has lost their life, many others will be affected for
months or possibly even years by the experience...but hey, some people
might get home an hour or two late! Oh no! Thats infinately more
important than making sure that there arent bits of body lying about,
or checking the need to preserve a possible crime scene - just send
trains along the other lines! Oh, and there must be loads of staff to
tell abusive passengers who cant comprehend announcements or displays
that no, they dont know when or if their train will run.

Sorry for being flippant, but it happens. Poor people in poor areas
end their miserable lives. People going home from work get delayed.
Trains are cancelled. Staff get shouted at because they dont have
crystal balls. Its not going to change, so my advice is to go and find
a café, have a sit down and stop being so angry when compared to the
poor unfortunate who died and the poor unfortunate's who have to clear
up the result you have VERY little to complain about.


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Old April 5th 11, 06:15 AM posted to uk.railway,uk.transport.london
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Default Massive Disruption at Paddington - Very Badly Handled Yet Again

On Apr 5, 2:31*am, Chris Sanderson wrote:
One person has lost their life, many others will be affected for
months or possibly even years by the experience...but hey, some people
might get home an hour or two late! Oh no! Thats infinately more
important than making sure that there arent bits of body lying about,
or checking the need to preserve a possible crime scene - just send
trains along the other lines! Oh, and there must be loads of staff to
tell abusive passengers who cant comprehend announcements or displays
that no, they dont know when or if their train will run.

Sorry for being flippant, but it happens. Poor people in poor areas
end their miserable lives. People going home from work get delayed.
Trains are cancelled. Staff get shouted at because they dont have
crystal balls. Its not going to change, so my advice is to go and find
a café, have a sit down and stop being so angry when compared to the
poor unfortunate who died and the poor unfortunate's who have to clear
up the result you have VERY little to complain about.


Maybe so, but its us what have to suffer the delays and the railways
should have a contingecy for when events like this happen but the
truth is theyre just not interested in going out of there way if its
going to cost them to bring in buses/coaches/taxis when they can just
put there hands up and say its network rails fault.
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Old April 5th 11, 06:57 AM posted to uk.railway,uk.transport.london
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Default Massive Disruption at Paddington - Very Badly Handled Yet Again

On Apr 5, 2:31*am, Chris Sanderson wrote:
One person has lost their life, many others will be affected for
months or possibly even years by the experience...but hey, some people
might get home an hour or two late! Oh no! Thats infinately more
important than making sure that there arent bits of body lying about,
or checking the need to preserve a possible crime scene - just send
trains along the other lines! Oh, and there must be loads of staff to
tell abusive passengers who cant comprehend announcements or displays
that no, they dont know when or if their train will run.

Sorry for being flippant, but it happens. Poor people in poor areas
end their miserable lives. People going home from work get delayed.
Trains are cancelled. Staff get shouted at because they dont have
crystal balls. Its not going to change, so my advice is to go and find
a café, have a sit down and stop being so angry when compared to the
poor unfortunate who died and the poor unfortunate's who have to clear
up the result you have VERY little to complain about.


Yes it happens, alas - that's why there should be some contingency
planning.
Tim
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Old April 5th 11, 07:13 AM posted to uk.railway,uk.transport.london
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Default Massive Disruption at Paddington - Very Badly Handled Yet Again

On 05/04/2011 01:38, SB wrote:
Sadly there was yet another person hit by a train at Southall on
Monday evening (yesterday).

http://www.firstgreatwestern.info/co...c=669.msg87663

This is very sad - but why so many at Southall anyway? It does seem to
be a regular occurance.



One theory I've seen is that many of the suicides are Asian women
escaping the torments of arranged marriages. Southall, of course,
having a large population of British Asians.

--
Graeme Wall
This account not read, substitute trains for rail.
Railway Miscellany at www.greywall.demon.co.uk/rail


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Old April 5th 11, 07:18 AM posted to uk.railway,uk.transport.london
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Default Massive Disruption at Paddington - Very Badly Handled Yet Again

On Apr 5, 2:38*am, SB wrote:

There were no alternative transport arrangements available, i.e. with
coaches or buses, for getting airline travellers (laden with luggage)
to Heathrow


Was the Piccadilly Line off?

Neil
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Old April 5th 11, 07:31 AM posted to uk.railway,uk.transport.london
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Default Massive Disruption at Paddington - Very Badly Handled Yet Again

On Apr 5, 3:31*am, Chris Sanderson wrote:
One person has lost their life, many others will be affected for
months or possibly even years by the experience...but hey, some people
might get home an hour or two late! Oh no! Thats infinately more
important than making sure that there arent bits of body lying about,
or checking the need to preserve a possible crime scene - just send
trains along the other lines! Oh, and there must be loads of staff to
tell abusive passengers who cant comprehend announcements or displays
that no, they dont know when or if their train will run.

Sorry for being flippant, but it happens. Poor people in poor areas
end their miserable lives. People going home from work get delayed.
Trains are cancelled. Staff get shouted at because they dont have
crystal balls. Its not going to change, so my advice is to go and find
a café, have a sit down and stop being so angry when compared to the
poor unfortunate who died and the poor unfortunate's who have to clear
up the result you have VERY little to complain about.


Perhaps we should have declared a day of national mourning and stopped
all work from happening anywhere.

If everything is in chaos and nothing running at 21.00, for farther
flung destinations (Paddington is, after all, an intercity station),
we are starting to get into "last train" times. If you're a couple of
hundred miles from home and your only route home is cancelled, it's a
little more serious than "go to a cafe and come back later", because
"later" could well be tomorrow morning. Would you be happy to be
dumped in a railway station 200 miles from home overnight with nowhere
to stay under such circumstances?

It's not just a question of "damn the crime scene, get the trains
running", there are other railway lines and other ways of getting
there (eg via Waterloo, coaches).

Robin
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Old April 5th 11, 07:31 AM posted to uk.railway,uk.transport.london
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Default Massive Disruption at Paddington - Very Badly Handled Yet Again

In message , at 08:13:21 on Tue, 5
Apr 2011, Graeme Wall remarked:
This is very sad - but why so many at Southall anyway? It does seem to
be a regular occurance.


One theory I've seen is that many of the suicides are Asian women
escaping the torments of arranged marriages.


And for cultural reasons they may well find it much harder to seek help.

Southall, of course, having a large population of British Asians.


http://news.bbc.co.uk/1/hi/health/967153.stm

"Asian women are three times more likely to commit suicide than the rest
of the population."
--
Roland Perry
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Old April 5th 11, 08:14 AM posted to uk.railway,uk.transport.london
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Default Massive Disruption at Paddington - Very Badly Handled Yet Again

On Apr 5, 9:31*am, bob wrote:

It's not just a question of "damn the crime scene, get the trains
running", there are other railway lines and other ways of getting
there (eg via Waterloo, coaches).


And a passenger is ill-advised to act outside staff advice at that
time of night, as if they're then stranded you can be sure "it's your
own fault" will be the answer. So there needed to be staff to decide
what to do and to confirm it to passengers.

Neil
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Old April 5th 11, 08:26 AM posted to uk.railway,uk.transport.london
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Default Massive Disruption at Paddington - Very Badly Handled Yet Again

Body parts could be spread across all six tracks if a person is hit at
125mph.....it could also be a crime scene and the line would have been
closed by the BTP until they are satisfied with their investigations.
Then Network Rail has to clear all the body parts by bringing in the
Emergency Services. Only then can they start opening lines up.

If I get caught up in this sort of disruption, I usyally expect it to
last at least two hours - so try & find out from staff etc what time
the lines were closed & then work out my options.

It can take over an hour, sometimes two to organise coaches - hence
why it usually isn't worth it from Padd - by the time they are
organised and ready for loading, plus the travel time to Reading - the
lines are usually open - so best to wait for the trains to start
running. TOCs have to get you to your destination if you arrive in
good time for a train that would have taken you there...so there's NO
risk of getting dumped overnight *providing* you don't wander away
from the station for too long - you might miss the only train to go to
where you want to be. REfreshments withinn the station are fine.

Personally, my sympathies are with the driver of the affected train,
along with track & emergency personnel who have to pick up the bits -
not a nice job. It's something the travelling public have to accept....


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