On 10 Jan 2004 05:24:25 -0800, (Phil) wrote:

Kat wrote in message ...
In message ,
writes

No, 26 wouldn't take anything from your Pre Pay

c) or could I have got back out of Leicester Square with no charge?

Yes.


Absolute rubbish at Greenford at least

Yesterday at Greenford went in to station, swiped card in a fit of
stupidity cause i really wanted a one day travelcard and came out
again
Barrier opened but said seek assistance
£1.00 was deducted from my pre pay Ticket office staff said write in
but when I got back in evening Station Supervisor recredited my pound


What happened here is that Pre-Pay deducts a value (£1.60 in Z1 and £1
elsewhere IIRC) upon entry. It then works out whether to deduct any more
money at your eventual exit. These "deduct on entry" values are much
less than the intended maximum fare deduction which is specifically
designed to encourage people to validate on exit so that value is
*added* back to the card for those journeys which cost less than the
maximum fare. Therefore the system did the right thing in deducting the
money on *entry* not on exit which is what the OP referred to as they
had a Travelcard.

The recrediting of £1 was, in my view, the right thing to do. I do not
know what the rule book says so cannot say which member of staff did or
did not do "the right thing".

Have you actually tried this is is your statement true sometimes but
not at others?

There really isn't a lot of point in sniping at the LUL staff who post
here who are trying to help.
--
Paul C


Admits to working for London Underground!

In message , Paul Corfield
writes
What happened here is that Pre-Pay deducts a value (£1.60 in Z1 and £1
elsewhere IIRC) upon entry. It then works out whether to deduct any more
money at your eventual exit.

Now I'm confused.
I thought that the reader first determined if there was enough Pre Pay
to allow entry. (£1.60 Zone 1 or £1.00 other zones), then deducted the
maximum fare (which obviously might result in a negative balance) which
was refunded on exit if the fare was less or a negative balance if the
fare was more than the Pre Pay on the ticket.
--
Kat Me, Ambivalent? Well, yes and no.

On Sat, 10 Jan 2004 17:31:50 +0000, Kat
wrote:

In message , Paul Corfield
writes
What happened here is that Pre-Pay deducts a value (£1.60 in Z1 and £1
elsewhere IIRC) upon entry. It then works out whether to deduct any more
money at your eventual exit.

Now I'm confused.
I thought that the reader first determined if there was enough Pre Pay
to allow entry. (£1.60 Zone 1 or £1.00 other zones), then deducted the
maximum fare (which obviously might result in a negative balance) which
was refunded on exit if the fare was less or a negative balance if the
fare was more than the Pre Pay on the ticket.

Oh you might be right - I thought I'd read here that the max fare
deduction on entry had been temporarily suspended. I shall have to
consult the Traffic Circular. Those of you on the front line are far
more likely to be correct than me - I just understand the theory of what
is supposed to happen rather than the detailed set up currently in
place.

To Mr Confused of Greenford - sorry, I'm potentially just as confused as
you. :-(
--
Paul C


Admits to working for London Underground!

"Paul Corfield" wrote in message
news
Oh you might be right - I thought I'd read here that the max fare
deduction on entry had been temporarily suspended. I shall have to
consult the Traffic Circular. Those of you on the front line are far
more likely to be correct than me - I just understand the theory of what
is supposed to happen rather than the detailed set up currently in
place.

You're right Paul ;-)


To Mr Confused of Greenford - sorry, I'm potentially just as confused as
you. :-(

We're all bl**dy confused now!

On Sat, 10 Jan 2004 17:12:00 +0000, Paul Corfield
wrote:

On 10 Jan 2004 05:24:25 -0800, (Phil) wrote:
Have you actually tried this is is your statement true sometimes but
not at others?

There really isn't a lot of point in sniping at the LUL staff who post
here who are trying to help.

And may I say for the record, whose assistance and information is very
very much appreciated.


Cheers,

Jason.

Jason wrote in message . ..
On Sat, 10 Jan 2004 17:12:00 +0000, Paul Corfield
wrote:

On 10 Jan 2004 05:24:25 -0800, (Phil) wrote:
Have you actually tried this is is your statement true sometimes but
not at others?

There really isn't a lot of point in sniping at the LUL staff who post
here who are trying to help.

And may I say for the record, whose assistance and information is very
very much appreciated.


Cheers,

Jason.

Sorry to snipe. It was out of order but as always what i said came out
wrong
I meant to say was this true at some stations and not at others and I
did qualify everything by saying that Greenford might be different.
It was a general winge about the system and not meant to be a personal
snipe. I value the help given by LT staff here too.

cheers PHIL