About Us

[email protected] · January 10th 12, 06:31 PM posted to uk.transport.london

In article , (Roland Perry)
wrote:

In message , at
09:11:23 on Tue, 10 Jan 2012, remarked:
But pre-purchased tickets can only be collected from the machines.

No, actually. You can collect ToD tickets from ticket windows. I've
done it.

You can, but it needs "full ID". And they are very grumpy about it.

Not my experience. I couldn't collect by machine because the Shere
machines refused to recognise my Visa card for ToD purposes (they were
happy to take money off it) and the Scheid & Bachmann machine was out of
order so I had no alternative and started by asking what to do because
I didn't think I could collect from a ticket window. They were
incredibly kind and helpful.

Maybe they like you. My experience has ranged from "it's the Internet
and nothing to do with us" to having to go back home to get more ID
than a [different] credit card plus photo driving licence.

That's ridiculous. They can have no legitimate need for more identification
than a machine needs. Did you complain to the TOC involved?

I should add that I have since collected other ToD tickets from a Cambridge
ticket window.

--
Colin Rosenstiel

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