London Transport (uk.transport.london) Discussion of all forms of transport in London.

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Old February 7th 12, 08:38 AM posted to uk.transport.london
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Need to use the tube today, didn't have enough money on the oyster but had
a few quid in my pocket - 4.80 to be precise. As usual ticket machines not
accepting cash so go to ticket window:

"Can I top up please"

"Sorry, miniumum 5 pounds only"

"It says thats to prevent queues ,there is no queue , only me"

"Sorry, management blah blah more than my jobs worth blah blah..."

So I pay by card which takes probably 10 times longer and by the time I've
finished there are 2 people waiting behind - ie a queue.

If there's a ****wits-R-Us job agency they must be making a mint on the
commision for getting their candidates work at LU. Utterly ****ing
unbelievable.

B2003

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Old February 7th 12, 09:59 AM posted to uk.transport.london
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On Feb 7, 11:28*am, eastender wrote:

So I pay by card which takes probably 10 times longer and by the time I've
finished there are 2 people waiting behind - ie a queue.


You poor man. Life must be so hard for you.


I agree with him in this instance. If the automatic ticket machine is
out of order (which includes to me not giving change or not accepting
any usually-accepted mode fo payment), then either the ticket office
should handle any transaction that would have been possible at the
machine, or travel from that station should be free of charge.

Neil
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Old February 7th 12, 12:35 PM posted to uk.transport.london
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"Neil Williams" wrote:

On Feb 7, 11:28 am, eastender wrote:

So I pay by card which takes probably 10 times longer and by the
time I've finished there are 2 people waiting behind - ie a queue.


You poor man. Life must be so hard for you.


I agree with him in this instance. If the automatic ticket machine is
out of order (which includes to me not giving change or not accepting
any usually-accepted mode fo payment), then either the ticket office
should handle any transaction that would have been possible at the
machine, or travel from that station should be free of charge.


Ditto (i.e. agree about the substantive point, rather than the
associated vitriol).

I've seen it suggested that the GBP5 minimum Oyster top-up rule wasn't
necessarily all that popular among some staff (seen as sidelining ticket
offices etc) - I think some at least initially ignored it - maybe overly
strict adherence to it is an alternative form of protest for a few?
Though I imagine that it must be a qualified rule, with exemptions for
situations such as when none of the ticket machines are accepting cash
(a situation that itself shouldn't be allowed to occur often).

Newsagents and other shops aka 'Oyster Ticket Stops' are of course happy
to take whatever assortment of coins off your hands in return for
topping up your Oyster card.



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Old February 7th 12, 02:35 PM posted to uk.transport.london
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In article ,
"Mizter T" wrote:


I've seen it suggested that the GBP5 minimum Oyster top-up rule wasn't
necessarily all that popular among some staff (seen as sidelining ticket
offices etc) - I think some at least initially ignored it - maybe overly
strict adherence to it is an alternative form of protest for a few?
Though I imagine that it must be a qualified rule, with exemptions for
situations such as when none of the ticket machines are accepting cash
(a situation that itself shouldn't be allowed to occur often).


Indeed - the RMT were dead against it as they want more ticket windows
and they also said it discriminates against poor people. This may well
be the first recorded instance where Boltar and the RMT speak as one.

There are exemptions says TFL:

'The £5 limit will not apply to passengers clearing negative balances,
child Oyster photocards or cards with a valid discount entitlement.'

E.
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Old February 7th 12, 02:39 PM posted to uk.transport.london
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On Tue, 07 Feb 2012 15:35:27 +0000
eastender wrote:
Indeed - the RMT were dead against it as they want more ticket windows
and they also said it discriminates against poor people. This may well
be the first recorded instance where Boltar and the RMT speak as one.


God help me. But then even a broken clock is correct twice a day. (The clock
being the RMT naturally, not yours truly - I am the atomic clock of precision
debate!)

B2003


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Old February 7th 12, 05:10 PM posted to uk.transport.london
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In article ,
eastender wrote:
'The £5 limit will not apply to passengers clearing negative balances,
child Oyster photocards or cards with a valid discount entitlement.'


I wish it didn't apply when adding a travel voucher (e.g. compensation
from a delayed journey) to your oyster.

--
Mike Bristow

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Old February 7th 12, 12:41 PM posted to uk.transport.london
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wrote in message ...

Need to use the tube today, didn't have enough money on the oyster but had
a few quid in my pocket - 4.80 to be precise. As usual ticket machines not
accepting cash so go to ticket window:

"Can I top up please"

"Sorry, miniumum 5 pounds only"

"It says thats to prevent queues ,there is no queue , only me"

"Sorry, management blah blah more than my jobs worth blah blah..."

So I pay by card which takes probably 10 times longer and by the time I've
finished there are 2 people waiting behind - ie a queue.

If there's a ****wits-R-Us job agency they must be making a mint on the
commision for getting their candidates work at LU. Utterly ****ing
unbelievable.

B2003


Right.

You needed to use the Tube today.

As expected, the ticket machines wouldn't accept cash.

You needed to use the ticket window.

You're aware of a notice saying that the ticket office clerk
couldn't accept less than £5 for Oyster top ups.

You're also presumably aware of the fact that this applies to all Oyster
Top-Ups made at ticket offices however funded.

http://www.tfl.gov.uk/corporate/medi...tro/13958.aspx

And has been the case since Jan 2010.

And yet knowing all this, that the ticket machine most likely
wouldn't accept cash, and that since Jan 2010 the ticket office
couldn't issue top-ups for less than £5, for some reason known only
to yourself, you still decided leave the house with only £4.80 in
cash.

And this is somehow all LU's fault.


michael adams

....









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Old February 7th 12, 12:50 PM posted to uk.transport.london
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On Tue, 7 Feb 2012 13:41:04 -0000
"michael adams" wrote:
As expected, the ticket machines wouldn't accept cash.


Perhaps I'm just an optimist but I had assumed they'd worked.

You're aware of a notice saying that the ticket office clerk
couldn't accept less than £5 for Oyster top ups.


Actually I wasn't until he pointed to the tiny notice because I hardly ever
top up using small amounts of cash at the ticket window.

You're also presumably aware of the fact that this applies to all Oyster
Top-Ups made at ticket offices however funded.


You presume wrong.

to yourself, you still decided leave the house with only £4.80 in
cash.


Well since I only need to make one journey and I had enough money I assumed
it would be quicker to pay by cash but Johnny Jobsworth had other ideas.
So he ended up causing what the rule he was following was designed to prevent.
I'm fairly sure the irony was lost on him however.

And this is somehow all LU's fault.


Not somehow, its precisely LU's fault - not having working machines and
instigating a stupid rule. If the rule was any top-ups under 5 quid must be
cash only then fair enough , but to ban ANY top-ups under 5 quid at the
window is just bureaucracy taken to adsurd limits.

B2003




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