Home |
Search |
Today's Posts |
![]() |
|
London Transport (uk.transport.london) Discussion of all forms of transport in London. |
|
LinkBack | Thread Tools | Display Modes |
#6
![]() |
|||
|
|||
![]()
Richard wrote:
On Fri, 01 Nov 2013 15:18:44 +0000, Cliff Frisby wrote: Richard wrote: On Fri, 01 Nov 2013 00:32:06 +0000, Cliff Frisby wrote: I don't know whether I am mis-remembering something, but I thought it was obligatory for a bus operator to issue paper proof that you have paid for the journey you are making, assuming you don't already have it. The purpose, I always assumed, was that it protected the innocent passenger against false accusations of fare-dodging. [...] A piece of plastic with the information buried in an embedded chip and/or a remote computer under the sole control of the operator doesn't provide any sort of objective evidence, as far as I can see. I would argue that the proof of payment is still there, it's just in the card and can be read with appropriate equipment. Well, I think that really misses the point. Proof of payment does not exist if the ability to reveal it depends on the integrity of the party demanding the proof. I really don't think it does. As I work in IT, and have done a small amount of work on Oyster itself (although that got nowhere) I'd be quite happy arguing my case with any revenue inspector. I can quite understand that others wouldn't be so keen -- maybe that's you, or maybe you have more of an ideological objection to this, which I also respect. I think I am just noting that in giving up our right to a 'receipt', we are placing ourselves at an obvious disadvantage. I do travel using an Oyster, but I admit to slightly resent the fact that, most of the time, I cannot prove myself not to be fare dodging. It's as though I bought something in a shop and, when asking for my receipt to ensure there are no problem passing the security guard on the exit, am told I don't need one because the shop has all the evidence it needs to satisfy itself that I paid for the goods. There's also a parallel with the move from signing credit card authorisations to chip-and-pin. Another parallel might be getting cash from a machine -- do you always request a receipt? Or if the machine has a problem and doesn't give you any cash but there's no message to indicate why... has your account been debited? I agree. Many years ago I had a perfectly normal ATM transaction in every respect except that it didn't issue any money. It is interesting to note that in recent cases of so-called 'phantom withdrawal' (i.e. withdrawals that the customer claims not to have made, and nor to have lost possession of the physical card) the regulator has sided with the customer, and said that the bank can't simply assert that the customer's card was used by invoking the integrity of *their* systems -- systems which the customer has no control of. This approach seems entirely fair to me. I hope it would equally apply to TfL. We are being coerced into having to trust potential adversaries. I like the pithiness of that statement, it brings to mind recent revelations about how our governments and others are spying on us routinely... I think it just depends upon where you place a transport operator/authority on that "adversary" scale, and I don't, really. I think I'm really using the term in the narrow sense that is used when talking about trust in a technical sense, rather than to cast moral aspersions. In a court of law, the prosecution and the defence barristers are acknowledged to be adversaries, but I don't think it necessarily implies that either side considers the other untrustworthy. There is still the possibility that the adversary is acting honestly, but has been led to the wrong conclusion by flaws in their system which they are unaware of. |
Thread Tools | Search this Thread |
Display Modes | |
|
|
![]() |
||||
Thread | Forum | |||
Oyster charging for journeys that don't happen | London Transport | |||
Strange Oyster error | London Transport | |||
Bullying Oyster error codes | London Transport | |||
Error codes for Oyster cards | London Transport | |||
Interesting Oyster... [Error] | London Transport |