In message , Mait001
writes

Are we, passengers (sorry, customers) so stupid as to be unable to distinguish
between the Underground and overground?!

ON (the Overground Network) doesn't refer to the whole of the train
system that is above ground.

It is a specific network of high-frequency, metro-style services with an
off-peak frequency of at least four trains an hour. Currently it is
being piloted on four South-London routes (including our local Richmond
line).

To some extent yes, it is a marketing exercise, but the ON also includes
better passenger information, station security and upgraded station
facilities - all welcome improvements.

--
Paul Terry

"Paul Terry" wrote in message
...

To some extent yes, it is a marketing exercise, but the ON also includes
better passenger information, station security and upgraded station
facilities - all welcome improvements.

Having seen some of the improvements taking place at Clapham Junction in the
past few weeks, plus the enhanced security presence, I must agree. However,
whatever public information is provided I fear that many of the imbeciles
that pass for passengers will still completely ignore them (Platform 1 at
East Croydon on Wednesday, PIS showing "16:04 London Victoria, calling at
Clapham Junction" approximately six feet away, passenger to passing member
of staff: "Is this the platform for Clapham Junction?")! I just wonder how
some of these people would have coped fifteen years ago, when there was
little more than a paper timetable at most stations (and often not that!).

Having seen some of the improvements taking place at Clapham Junction in the
past few weeks,

What improvements would those be?

Like having more than one ticket window open at the Grant Road entrance on a
Monday morning, so that the queue doesn't go over 25 or 30 people?

Like ensuring that the dripping water does not damage one's clothes and head
when entering the station or using the tunnel?

Like having display boards in places that actaully have some use, such as that
excellent invisible board at the South end of the tunnel that shows that the
next Waterloon train will be on one of the Windsor platforms, thus saving one
having to walk the whole way along to platform 10?

Oh yes, I have noticed all of these wonderful improvements and applaud
Railtrack (or whoever now runs that apology for a station) for their genuince
concern for what really matters to passengers.

Marc.

Mait001
writes

Are we, passengers (sorry, customers) so stupid as to be unable to
distinguish
between the Underground and overground?!

ON (the Overground Network) doesn't refer to the whole of the train
system that is above ground.

It is a specific network of high-frequency, metro-style services with an
off-peak frequency of at least four trains an hour. Currently it is
being piloted on four South-London routes (including our local Richmond
line).

To some extent yes, it is a marketing exercise, but the ON also includes
better passenger information, station security and upgraded station
facilities - all welcome improvements.

--
Paul Terry






Well, as someone who travels between Waterloo and Clapham Junction or
Wandsworth Town several times a week, this is the first time I have heard of
this "exercise". All I had previously noticed were the signs - yesterday at
Wandsworth Town for the first time.

I have not, however, noticed a jot of extra better information or station
security at Wandsworth Town, and as for upgraded station facilities - there are
4 benches at Wandsworth Town - which is several less than there were 20 years
ago. That is ALL that passes for "station facilities".

So, not only is it merely a facile "marketing exercise", it is actually a
deception.

Marc.