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#1
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ITSO Travelcards
Did you have to sit down and rest due to the shock of it working? ;-) Thanks for the update btw. -- Paul C I was a little surprised that it all works. I wonder whether RPIs will be able to check the card.. |
#2
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ITSO Travelcards
In message , at 17:06:32 on
Mon, 8 Sep 2014, Paul Corfield remarked: Did you have to sit down and rest due to the shock of it working? ;-) Thanks for the update btw. I was a little surprised that it all works. I wonder whether RPIs will be able to check the card.. hmm - very good question. I hadn't thought about that but these seismic changes in card acceptance [1] do present some interesting revenue protection issues for TfL and the TOCs. I'm not aware that new readers have been procured but I don't use rail services very often these days so may have missed some changes. One of the problems with one-TOC ITSO cards is their lack of interavailability with other operators on the same route which people take for granted with paper tickets. I haven't seen the T&C for using Contactless cards on TfL (and I bet neither have 99.99% of the people about to be using it). One way to do revenue protection (as long as the T&C allow it) is to swipe the card the same way an entry/exit barrier does, and then use the overnight back-office system to decide to either ignore it as redundant [when someone has been good] or use it to charge a penalty fare [when you suspect they haven't]. Inevitably there will be false positives [a penalty fare charged when not warranted] which should make a good story in the next day's Evening Standard. Assuming that anyone notices, which I'm sure TfL will be hoping they won't. -- Roland Perry |
#3
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ITSO Travelcards
On 08/09/2014 22:09, Roland Perry wrote: [...] I was a little surprised that it all works. I wonder whether RPIs will be able to check the card.. hmm - very good question. I hadn't thought about that but these seismic changes in card acceptance [1] do present some interesting revenue protection issues for TfL and the TOCs. I'm not aware that new readers have been procured but I don't use rail services very often these days so may have missed some changes. One of the problems with one-TOC ITSO cards is their lack of interavailability with other operators on the same route which people take for granted with paper tickets. I haven't seen the T&C for using Contactless cards on TfL (and I bet neither have 99.99% of the people about to be using it). [...] The currently available T&Cs for contactless only cover bus travel: http://www.tfl.gov.uk/cdn/static/cms/documents/contactless-conditions-of-use.pdf [...] One way to do revenue protection (as long as the T&C allow it) is to swipe the card the same way an entry/exit barrier does, and then use the overnight back-office system to decide to either ignore it as redundant [when someone has been good] or use it to charge a penalty fare [when you suspect they haven't]. Inevitably there will be false positives [a penalty fare charged when not warranted] which should make a good story in the next day's Evening Standard. Assuming that anyone notices, which I'm sure TfL will be hoping they won't. |
#4
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ITSO Travelcards
In message , at 22:38:09 on Mon, 8 Sep 2014,
Mizter T remarked: I haven't seen the T&C for using Contactless cards on TfL (and I bet neither have 99.99% of the people about to be using it). [...] The currently available T&Cs for contactless only cover bus travel: http://www.tfl.gov.uk/cdn/static/cms/documents/contactless-conditions-of-use.pdf 2.2 is especially bizar "It is your responsibility to check the fare for your journey before you travel" Aren't buses flat-fare, and even if they weren't, what mechanisms exist for you to either enter, or confirm, a fare taken from a contactless card? Anyway, 2.5 covers the RPI angle: "You must be prepared to show your contactless payment card on every journey you make with it. You must let an authorised member of staff or a police officer inspect your contactless payment card at any time during your journey if asked to do so. You may be asked to touch your card on their portable card reader as part of their inspection." Important to remember (on a bus anyway) which card you touched in with! If you forget on the tube (when it goes live) then there's the whole 'unresolved journey' thing to contend with. I have a slight issue with the word "inspection", as I don't think the fact you made a particular contactless payment is stored on the card, so all they can really do (unless they have a way of downloading the information from the bus before starting to examine cards) is grab your data and then charge you a penalty fare or unresolved journey fee later. -- Roland Perry |
#5
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ITSO Travelcards
In message , at 10:23:21 on
Tue, 9 Sep 2014, Paul Corfield remarked: On Tue, 9 Sep 2014 09:28:46 +0100, Roland Perry wrote: I have a slight issue with the word "inspection", as I don't think the fact you made a particular contactless payment is stored on the card, so all they can really do (unless they have a way of downloading the information from the bus before starting to examine cards) is grab your data and then charge you a penalty fare or unresolved journey fee later. Inspectors request a print out from the ticket machine on boarding the bus. This has a list of any CPCs used on that trip which the inspectors then use to check against any cards presented by a passenger. A wonderfully manual way of implementing an e-ticket system! As bad as MegaTrain, where they check off your P@H tickets from a manual list at the gateline. I've only seen it happen once but that's the process as I understand it. I don't know if that has since been modified as the system has been upgraded in preparation for multi modal use. This Londonist article gives some clues about what happens to a CPC when touched in and also about new inspectors machines that can read bank cards. http://londonist.com/2014/08/contact...rt-some-more-a nswers.php "TfL is starting to issue inspectors with portable card readers which will be able to read the card’s recent journey history." Which contradicts what I thought I'd read about contactless card technology and the ability to store recent transactions on the card - or am I conflating that aspect with ITSO? Although one of the comments (to you in fact) says: "On Oyster the reader does write on to the card to prove you have touched in. On contactless cards (as far as I know) they cannot write to the card," -- Roland Perry |
#6
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ITSO Travelcards
On Tue, Sep 09, 2014 at 10:39:28AM +0100, Roland Perry wrote:
In message , at 10:23:21 on Tue, 9 Sep 2014, Paul Corfield remarked: Inspectors request a print out from the ticket machine on boarding the bus. This has a list of any CPCs used on that trip which the inspectors then use to check against any cards presented by a passenger. A wonderfully manual way of implementing an e-ticket system! It's not a particularly stupid way of doing occasional ticket inspections. As bad as MegaTrain, where they check off your P@H tickets from a manual list at the gateline. No, it's completely different. What you describe for Megatrain (who dat?) sounds like something they do all the time, for all journeys. What Mr. Corfield describes is something that will happen occasionally, for a tiny minority of journeys. "TfL is starting to issue inspectors with portable card readers which will be able to read the card???s recent journey history." Which contradicts what I thought I'd read about contactless card technology and the ability to store recent transactions on the card ... That could be a poor description of a device that reads the card's number from the card and checks that it has been used to pay for a fare on that bus. -- David Cantrell | London Perl Mongers Deputy Chief Heretic Are you feeling bored? depressed? slowed down? Evil Scientists may be manipulating the speed of light in your vicinity. Buy our patented instructional video to find out how, and maybe YOU can stop THEM |
#7
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ITSO Travelcards
In message , at 12:05:19
on Wed, 10 Sep 2014, David Cantrell remarked: "TfL is starting to issue inspectors with portable card readers which will be able to read the card???s recent journey history." Which contradicts what I thought I'd read about contactless card technology and the ability to store recent transactions on the card ... That could be a poor description of a device that reads the card's number from the card and checks that it has been used to pay for a fare on that bus. That makes it sound like the device can read the paper printout too, so it has something to compare the cards with -- Roland Perry |
#8
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ITSO Travelcards
In message , at 15:00:40 on
Tue, 9 Sep 2014, Paul Corfield remarked: The idea of somehow recording card holder name, card number and expiry date and then restrospectively applying some sort of charge to the account doesn't feel feasible to me. I can't think of a situation, other than via crime / fraud, where charges can be made to a bank account without the account holder having authorised this (at the time of transaction or granting authority to the bank when starting the account in respect of any charges / penalties they can levy). The T&C posted earlier specifically allow that (assuming that T&C that weren't brought to your specific attention have any force in law). 3.1 When you touch your contactless payment card on a yellow card reader, or a portable card reader held by staff, you are authorising TfL to charge the cost of your journey, including any unpaid fares, to your card account. -- Roland Perry |
#9
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ITSO Travelcards
On Mon, Sep 08, 2014 at 10:09:46PM +0100, Roland Perry wrote:
Inevitably there will be false positives [a penalty fare charged when not warranted] which should make a good story in the next day's Evening Standard. Assuming that anyone notices, which I'm sure TfL will be hoping they won't. I've been using Oyster PAYG instead of a paper travelcard for the last few months. I don't trust it, so check my journey history every morning. I find that it has screwed up, on average, once a week. And only once has it screwed up in my favour by completely missing a journey. Every other time it overcharged me. I can pretty much guarantee you that there will be *lots* of false positives. Probably more than with plain old Oyster, because if people are paying with their bank card they won't think it necessary to sign up for an account in an obscure corner of the TfL website and to check it religiously. -- David Cantrell | even more awesome than a panda-fur coat I hate baby seals. They get asked to all the best clubs. |
#10
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ITSO Travelcards
In message , at 12:25:34
on Tue, 9 Sep 2014, David Cantrell remarked: Inevitably there will be false positives [a penalty fare charged when not warranted] which should make a good story in the next day's Evening Standard. Assuming that anyone notices, which I'm sure TfL will be hoping they won't. I've been using Oyster PAYG instead of a paper travelcard for the last few months. I don't trust it, so check my journey history every morning. I find that it has screwed up, on average, once a week. And only once has it screwed up in my favour by completely missing a journey. Every other time it overcharged me. You've confirmed what a lot of people only suspected. I can pretty much guarantee you that there will be *lots* of false positives. Probably more than with plain old Oyster, because if people are paying with their bank card they won't think it necessary to sign up for an account in an obscure corner of the TfL website and to check it religiously. And with Oyster there's at least the chance that you can see your balance disappearing, if you know exactly where to look on a gate for the fraction of a second it displays the number. I'm quite sure there's no such facility for the contactless cards. -- Roland Perry |
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