Oyster refunds
 

On 2015-03-22 18:43:03 +0000, Roland Perry said:

I don't recall being able to get top-up receipts at the point of
purchase, and have had to rely on my Credit Card statements to get
reimbursed.

While I am a bit surprised at this, surely the way to get reimbursed is
by getting a journey record printout and claiming for what you
travelled, rather than what you put on the card?

Neil
--
Neil Williams
Put my first name before the @ to reply.

Oyster refunds
 

In article ,
(Neil Williams) wrote:

On 2015-03-22 18:43:03 +0000, Roland Perry said:

I don't recall being able to get top-up receipts at the point of
purchase, and have had to rely on my Credit Card statements to get
reimbursed.

While I am a bit surprised at this, surely the way to get reimbursed
is by getting a journey record printout and claiming for what you
travelled, rather than what you put on the card?

Not for accountants who want receipts for actual expenditure. They can
sometimes be difficult people.

I used to have that problem so got (Oyster Ticket Stop) receipts for the
right amount for the day.

--
Colin Rosenstiel

Oyster refunds
 

In message , at 22:13:05 on Sun, 22
Mar 2015, Neil Williams remarked:
I don't recall being able to get top-up receipts at the point of
purchase, and have had to rely on my Credit Card statements to get
reimbursed.

While I am a bit surprised at this, surely the way to get reimbursed is
by getting a journey record printout and claiming for what you
travelled, rather than what you put on the card?

AIUI the problem is that the ticket offices where you would get the
printout are closing, and the machines don't have the facility to print
journey history.
--
Roland Perry

Oyster refunds
 

In message , at 18:42:15
on Sun, 22 Mar 2015, remarked:
I don't recall being able to get top-up receipts at the point of
purchase, and have had to rely on my Credit Card statements to get
reimbursed.

While I am a bit surprised at this, surely the way to get reimbursed
is by getting a journey record printout and claiming for what you
travelled, rather than what you put on the card?

Not for accountants who want receipts for actual expenditure. They can
sometimes be difficult people.

I used to have that problem so got (Oyster Ticket Stop) receipts for the
right amount for the day.

One ex-employer of mine was happy to fund the purchase of a paper
carnet, and then have me report back as I used them.

--
Roland Perry

Oyster refunds
 

In article , (Roland
Perry) wrote:

In message , at 22:13:05 on Sun, 22
Mar 2015, Neil Williams remarked:
I don't recall being able to get top-up receipts at the point of
purchase, and have had to rely on my Credit Card statements to get
reimbursed.

While I am a bit surprised at this, surely the way to get reimbursed is
by getting a journey record printout and claiming for what you
travelled, rather than what you put on the card?

AIUI the problem is that the ticket offices where you would get the
printout are closing, and the machines don't have the facility to
print journey history.

But we are told that ticket machines' facilities are being upgraded to fill
the gap. Ticket machines with tally roll printing facilities are hardly
rare. All those at Cambridge station have them, for example.

--
Colin Rosenstiel

Oyster refunds
 

On 2015-03-23 07:53:06 +0000, Roland Perry said:

In message , at 22:13:05 on Sun, 22
Mar 2015, Neil Williams remarked:
I don't recall being able to get top-up receipts at the point of
purchase, and have had to rely on my Credit Card statements to get
reimbursed.

While I am a bit surprised at this, surely the way to get reimbursed is
by getting a journey record printout and claiming for what you
travelled, rather than what you put on the card?

AIUI the problem is that the ticket offices where you would get the
printout are closing, and the machines don't have the facility to print
journey history.

Doesn't strike me as a difficult feature to add.

Neil
--
Neil Williams
Put my first name before the @ to reply.

Oyster refunds
 

In message , at 10:54:34 on Mon, 23
Mar 2015, Neil Williams remarked:
I don't recall being able to get top-up receipts at the point of
purchase, and have had to rely on my Credit Card statements to get
reimbursed.
While I am a bit surprised at this, surely the way to get
reimbursed is by getting a journey record printout and claiming for
what you travelled, rather than what you put on the card?
AIUI the problem is that the ticket offices where you would get the
printout are closing, and the machines don't have the facility to
print journey history.

Doesn't strike me as a difficult feature to add.

There's two aspects - providing an extension to the user interface,
designing a printout that will fit on a slew of ticket blanks, and
arranging for the machine to be able to query the full journey history
rather than just what's on the card. Then a software update to thousands
of machines.
--
Roland Perry

Oyster refunds
 

On Sunday, 22 March 2015 22:13:08 UTC, Neil Williams wrote:
On 2015-03-22 18:43:03 +0000, Roland Perry said:

I don't recall being able to get top-up receipts at the point of
purchase, and have had to rely on my Credit Card statements to get
reimbursed.

While I am a bit surprised at this, surely the way to get reimbursed is
by getting a journey record printout and claiming for what you
travelled, rather than what you put on the card?

You can get top-up receipts. I've got one from last week, printed on
a ticket card. There's an "Add receipt" or similar button on the touchscreen.

Oyster refunds
 

In message , at
06:32:01 on Mon, 23 Mar 2015, Mark remarked:
On Sunday, 22 March 2015 22:13:08 UTC, Neil Williams wrote:
On 2015-03-22 18:43:03 +0000, Roland Perry said:

I don't recall being able to get top-up receipts at the point of
purchase, and have had to rely on my Credit Card statements to get
reimbursed.

While I am a bit surprised at this, surely the way to get reimbursed is
by getting a journey record printout and claiming for what you
travelled, rather than what you put on the card?

You can get top-up receipts. I've got one from last week, printed on
a ticket card. There's an "Add receipt" or similar button on the touchscreen.

Maybe that's a new feature.
--
Roland Perry

Oyster refunds
 

On 23/03/2015 13:54, Roland Perry wrote:

In message , at
06:32:01 on Mon, 23 Mar 2015, Mark remarked:
On Sunday, 22 March 2015 22:13:08 UTC, Neil Williams wrote:
On 2015-03-22 18:43:03 +0000, Roland Perry said:

I don't recall being able to get top-up receipts at the point of
purchase, and have had to rely on my Credit Card statements to get
reimbursed.

While I am a bit surprised at this, surely the way to get reimbursed is
by getting a journey record printout and claiming for what you
travelled, rather than what you put on the card?

You can get top-up receipts. I've got one from last week, printed on
a ticket card. There's an "Add receipt" or similar button on the
touchscreen.

Maybe that's a new feature.

No, always been there.