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London Transport (uk.transport.london) Discussion of all forms of transport in London. |
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Roland Perry wrote:
They should be able to get "test" cards from all the major issuers (who are international organisations so a single point of contact for such an exercise), who have a vested interest in as wide as possible acceptance. When was the issue of cards centralised? Last I heard the standards were agreed internationally but individual banks etc. remain responsible for issuing the cards using any of a range of hardware (or agents with different hardware) from different vendors. And I doubt they'd get very far by asking for contactless cards, linked to accounts with funds, to be sent to them for test transactions. Quite the reverse, I expect the issuers will be testing things like this too, and it's just part of their [considerable] costs for the contactless rollout. And in any event the funds successfully taken from the cards will go straight back to the issuers, as will the unsuccessful cards. I take it by issuers you mean Visa, Mastercard and American Express. If so, I am unclear how that gets TfL any further forward in dealing with departures from their standards. Or different standards. (Eg what about Interac? AIUI most Canadian banks etc used a different contactless system in Interac Flash. Your comment about TfL's guidance auggests to me you think TfL ought to do more. I am not clear what - bearing in mind that not all cards issued in Canada are Interac.) So I am unclear what you expect or propose that TfL do to provide better guidance. Under their noses is a crowd-sourced database of cards-which-work. I find it hard to believe they aren't using that. So if they want to know if a particular type of card works, they just trawl through the 60 million card usages they've had in the last six months and see if that card is represented within. I don't see how that gives TfL information about cards which could not be read. In the meantime it seems to me TfL's guidance is the converse of the way card issuers don't guarantee their contactless cards will be accepted by every reader in every country. TfL is hardly "any reader". Indeed. So TfL is at more than average risk of reputational damage if it gives blanket assurances to users that cards will work and it turns out some don't; and more than average risk of complaints from issuers if it suggests that (all) cards from some particular countries, Banks etc won't work when some (or all) do. -- Robin reply to address is (meant to be) valid |
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