|
oyster unresolved journey
There seems to be a lot of confusion regarding how oyster works.
I have a monthly zones 1-3 on my oyster and never travel outwith these zones. When renewing the card I had an unresolved journey on it. I thought this only applied to prepay where you are being charged for each journey? Admittedly I often don't 'touch in' as my local stations barriers are always open. Do I really need to 'touch in' with a travelcard as well? Cheers Dave. |
oyster unresolved journey
In message , pinter
writes There seems to be a lot of confusion regarding how oyster works. I have a monthly zones 1-3 on my oyster and never travel outwith these zones. When renewing the card I had an unresolved journey on it. I thought this only applied to prepay where you are being charged for each journey? Admittedly I often don't 'touch in' as my local stations barriers are always open. Do I really need to 'touch in' with a travelcard as well? Yes... That's why you're getting unresolved journeys. Until Pre Pay was enabled it didn't matter so much. Unfortunately the information for passengers with season tickets has been less than clear.... -- Kat Me, Ambivalent? Well, yes and no. |
oyster unresolved journey
"Kat" wrote in message ... In message , pinter writes Yes... That's why you're getting unresolved journeys. Until Pre Pay was enabled it didn't matter so much. Unfortunately the information for passengers with season tickets has been less than clear.... I've had one of these on my card for some time. Each time I go to renew, I get told it's on there. I explain that my local station does not yet boast Prox readers and that is why. I then get told that the offending entry has been taken off so that I won't get asked about it again. Next time I go to renew, it's still there! It's been like this since the beginning of the year and I bet when I renew on Monday evening, it'll still be there. RayB --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.587 / Virus Database: 371 - Release Date: 12/02/2004 |
oyster unresolved journey
On Sat, 14 Feb 2004 13:27:08 +0000, Kat
wrote: Yes... That's why you're getting unresolved journeys. Until Pre Pay was enabled it didn't matter so much. Unfortunately the information for passengers with season tickets has been less than clear.... The information is clear "...customers using prepay must touch in and out..." But, I'm led to beleive on here, incorrect :-) |
oyster unresolved journey
In message , K
writes On Sat, 14 Feb 2004 13:27:08 +0000, Kat wrote: Yes... That's why you're getting unresolved journeys. Until Pre Pay was enabled it didn't matter so much. Unfortunately the information for passengers with season tickets has been less than clear.... The information is clear "...customers using prepay must touch in and out..." But, I'm led to beleive on here, incorrect :-) No, that information is absolutely correct; what seems to be confusing some people is the idea that they don't need to do the same if they have period tickets on Oyster. It is in *that* way that some of the publicity has been misleading. Everyone with an Oyster (except Freedom Passes and Staff Passes) now also have Pre Pay enabled whether they like it or not and whether they use it or not. -- Kat Me, Ambivalent? Well, yes and no. |
oyster unresolved journey
On Tue, 17 Feb 2004 21:47:40 +0000, Kat
wrote: The information is clear "...customers using prepay must touch in and out..." But, I'm led to beleive on here, incorrect :-) No, that information is absolutely correct; what seems to be confusing some people is the idea that they don't need to do the same if they have period tickets on Oyster. It is in *that* way that some of the publicity has been misleading. Everyone with an Oyster (except Freedom Passes and Staff Passes) now also have Pre Pay enabled whether they like it or not and whether they use it or not. But the announcements say, "if you are using prepay". If I am using the season ticket part of my Oyster then I am not using prepay. - I can only be using one part or the other at any one time. If I don't go out of zone then I would never use the prepay part (until my season expires) I've noticed that *some* of the signs now don't mention prepay. How did this situation arise? Were the people who arranged the signs/announcements unclear how the system worked, or has the implementation changed since these decisions were made? |
oyster unresolved journey
In message , K
writes On Tue, 17 Feb 2004 21:47:40 +0000, Kat wrote: The information is clear "...customers using prepay must touch in and out..." But, I'm led to beleive on here, incorrect :-) No, that information is absolutely correct; what seems to be confusing some people is the idea that they don't need to do the same if they have period tickets on Oyster. It is in *that* way that some of the publicity has been misleading. Everyone with an Oyster (except Freedom Passes and Staff Passes) now also have Pre Pay enabled whether they like it or not and whether they use it or not. But the announcements say, "if you are using prepay". If I am using the season ticket part of my Oyster then I am not using prepay. - I can only be using one part or the other at any one time. Not exactly. The gates will be reading all the slots on your Oyster. If, for example, you have zones 1/2 and go out at zone 3 then you'll be charged for the zone extension on your Pre Pay slot and not the full single fare for 1,2,3. If I don't go out of zone then I would never use the prepay part (until my season expires) If you have a clear idea of the zone system that's true but many people don't. I know the system fairly well but I couldn't tell you which zone every station is in without looking at a map. If you never go out of zone, you're more likely to see an unresolved journey, or a gate which expects an *enter* when you are trying to exit caused by not touching in and out. I'm now seeing a new 36 error on the gates. This code isn't shown on any of the literature I have currently but I think it shows an unresolved journey. Maybe someone who knows can enlighten me on this. I've noticed that *some* of the signs now don't mention prepay. How did this situation arise? Were the people who arranged the signs/announcements unclear how the system worked, or has the implementation changed since these decisions were made? Pass... -- Kat Me, Ambivalent? Well, yes and no. |
oyster unresolved journey
On Wed, 18 Feb 2004 11:27:54 +0000, Kat
wrote: If you never go out of zone, you're more likely to see an unresolved journey, or a gate which expects an *enter* when you are trying to exit caused by not touching in and out. How do I get one of these unresolved journeys, please :-) I've never seen one yet and I sometimes interchange between the tube and DLR so would have expected to get one when doing this. How long does it take for an "entry" to expire, if you know what I mean? |
oyster unresolved journey
"Kat" wrote in message ... In message , K writes On Tue, 17 Feb 2004 21:47:40 +0000, Kat wrote: The information is clear "...customers using prepay must touch in and out..." But, I'm led to beleive on here, incorrect :-) No, that information is absolutely correct; what seems to be confusing some people is the idea that they don't need to do the same if they have period tickets on Oyster. It is in *that* way that some of the publicity has been misleading. Everyone with an Oyster (except Freedom Passes and Staff Passes) now also have Pre Pay enabled whether they like it or not and whether they use it or not. But the announcements say, "if you are using prepay". If I am using the season ticket part of my Oyster then I am not using prepay. - I can only be using one part or the other at any one time. Not exactly. The gates will be reading all the slots on your Oyster. If, for example, you have zones 1/2 and go out at zone 3 then you'll be charged for the zone extension on your Pre Pay slot and not the full single fare for 1,2,3. If I don't go out of zone then I would never use the prepay part (until my season expires) If you have a clear idea of the zone system that's true but many people don't. I know the system fairly well but I couldn't tell you which zone every station is in without looking at a map. If you never go out of zone, you're more likely to see an unresolved journey, or a gate which expects an *enter* when you are trying to exit caused by not touching in and out. I'm now seeing a new 36 error on the gates. This code isn't shown on any of the literature I have currently but I think it shows an unresolved journey. Maybe someone who knows can enlighten me on this. I've noticed that *some* of the signs now don't mention prepay. How did this situation arise? Were the people who arranged the signs/announcements unclear how the system worked, or has the implementation changed since these decisions were made? Pass... -- Kat Me, Ambivalent? Well, yes and no. I do not have the answer because I keep forgetting to check up but error 36 is new and full details are in the Traffic Circular. |
oyster unresolved journey
K wrote:
On Wed, 18 Feb 2004 11:27:54 +0000, Kat wrote: If you never go out of zone, you're more likely to see an unresolved journey, or a gate which expects an *enter* when you are trying to exit caused by not touching in and out. How do I get one of these unresolved journeys, please :-) I've never seen one yet and I sometimes interchange between the tube and DLR so would have expected to get one when doing this. How long does it take for an "entry" to expire, if you know what I mean? I've had one since 3 Feb still on the card, when I took WAGN from Liverpool Street to Walthamstow and forgot to use the platform oyster validator. It's hasn't blocked any gates for me though - it just shows up when I look at the history via a ticket machine. So - at least a fortnight! |
oyster unresolved journey
Kat wrote:
In message , K writes On Sat, 14 Feb 2004 13:27:08 +0000, Kat wrote: Yes... That's why you're getting unresolved journeys. Until Pre Pay was enabled it didn't matter so much. Unfortunately the information for passengers with season tickets has been less than clear.... The information is clear "...customers using prepay must touch in and out..." But, I'm led to beleive on here, incorrect :-) No, that information is absolutely correct; what seems to be confusing some people is the idea that they don't need to do the same if they have period tickets on Oyster. It is in *that* way that some of the publicity has been misleading. Everyone with an Oyster (except Freedom Passes and Staff Passes) now also have Pre Pay enabled whether they like it or not and whether they use it or not. Yeah, when I got the transcript from my Oyster it showed me an unresolved journey from Canada Water [I travelled to New Cross Gate and thence onwards by SouthCentral]. There is a reader at NXG, but I believe it says "PrePay only". Am I supposed to scan there every time I travel this route? Bizarre. -- James Farrar | London, SE13 | |
oyster unresolved journey
On Wed, 18 Feb 2004 21:29:09 +0000, James Farrar
wrote: Yeah, when I got the transcript from my Oyster it showed me an unresolved journey from Canada Water [I travelled to New Cross Gate and thence onwards by SouthCentral]. There is a reader at NXG, but I believe it says "PrePay only". Am I supposed to scan there every time I travel this route? Bizarre. More than likely...Personally, I just touch my Oyster to any validator I encounter on my journey (and no, that doesn't mean I walk the entire length of the Victoria Line platforms at Highbury, for example g). That way, I figure my unresolved journeys will only be on WAGN, where I touch in at Liverpool Street (or use the validator at Seven Sisters) and there's no gate/validator at Edmonton Green or Silver Street. Cya, Barry -- Barry Salter, barry at southie dot me dot uk Read uk.* newsgroups? Read uk.net.news.announce! DISCLAIMER: The above comments do not necessarily represent the views of my employers. |
oyster unresolved journey
In message , Anon
writes I do not have the answer because I keep forgetting to check up but error 36 is new and full details are in the Traffic Circular. I've been on a course; now I need to catch up with Oyster changes. -- Kat Me, Ambivalent? Well, yes and no. |
oyster unresolved journey
In message , Barry Salter
writes That way, I figure my unresolved journeys will only be on WAGN, where I touch in at Liverpool Street (or use the validator at Seven Sisters) and there's no gate/validator at Edmonton Green or Silver Street. Now I'm confused again. I thought Oyster was only for use on the Tube & DLR? At least, that's what the adverts infer..... -- Bob Adams |
oyster unresolved journey
In ,
Bob Adams typed: Now I'm confused again. I thought Oyster was only for use on the Tube & DLR? At least, that's what the adverts infer..... It is Oyster PrePay that is only available on the Tube and DLR. Bob |
oyster unresolved journey
On Thu, 19 Feb 2004 22:28:38 -0000, "Bob Wood"
wrote: In , Bob Adams typed: Now I'm confused again. I thought Oyster was only for use on the Tube & DLR? At least, that's what the adverts infer..... It is Oyster PrePay that is only available on the Tube and DLR. And various sections of National Rail, mostly those parallel to tibe services. |
oyster unresolved journey
"Bob Wood" wrote in message ...
In , Bob Adams typed: Now I'm confused again. I thought Oyster was only for use on the Tube & DLR? At least, that's what the adverts infer..... It is Oyster PrePay that is only available on the Tube and DLR. Bob And the buses too - someone said that their Pre-Pay Oyster worked on a bus. Brad |
oyster unresolved journey
On Thu, 19 Feb 2004 00:37:05 +0000, Barry Salter
wrote: On Wed, 18 Feb 2004 21:29:09 +0000, James Farrar wrote: Yeah, when I got the transcript from my Oyster it showed me an unresolved journey from Canada Water [I travelled to New Cross Gate and thence onwards by SouthCentral]. There is a reader at NXG, but I believe it says "PrePay only". Am I supposed to scan there every time I travel this route? Bizarre. More than likely...Personally, I just touch my Oyster to any validator I encounter on my journey (and no, that doesn't mean I walk the entire length of the Victoria Line platforms at Highbury, for example g). That way, I figure my unresolved journeys will only be on WAGN, where I touch in at Liverpool Street (or use the validator at Seven Sisters) and there's no gate/validator at Edmonton Green or Silver Street. At both Highbury (for interchange between Victoria Line and national rail) and Finsbury Park, the Oyster publicity implies that only pre-pay users need to touch their card, and also the number and position of validators is consistent with only a minority of passengers needing to touch their cards. My impression at Finsbury Park is that perhaps one passenger in ten touches their card on entry or exit, whereas probably 50% now have Oysters. A quick check of my Oyster card suggests that journeys *to* Finsbury Park come up as unresolved, but journeys *from* don't. I don't swipe at Finsbury Park and I don't (yet) have any pre-pay balance on the card Martin |
oyster unresolved journey
But how do you touch in and out at stations without any Oyster readers?
My normal commute (with a zone 1,2,3 monthly on Oyster) is from West Ealing to Paddington, neither of which seem to have readers. I sometimes travel from Ealing Broadway (which does have readers) to Paddington. So shouldn't I regularly be having problems with unresolved journeys? Perhaps they are never noticed as I always renew online. Kat wrote: In message , K writes On Sat, 14 Feb 2004 13:27:08 +0000, Kat wrote: Yes... That's why you're getting unresolved journeys. Until Pre Pay was enabled it didn't matter so much. Unfortunately the information for passengers with season tickets has been less than clear.... The information is clear "...customers using prepay must touch in and out..." But, I'm led to beleive on here, incorrect :-) No, that information is absolutely correct; what seems to be confusing some people is the idea that they don't need to do the same if they have period tickets on Oyster. It is in *that* way that some of the publicity has been misleading. Everyone with an Oyster (except Freedom Passes and Staff Passes) now also have Pre Pay enabled whether they like it or not and whether they use it or not. |
oyster unresolved journey
|
oyster unresolved journey
How do I get one of these unresolved journeys, please :-) I've never
seen one yet and I sometimes interchange between the tube and DLR so would have expected to get one when doing this. How long does it take for an "entry" to expire, if you know what I mean? I've had one since 3 Feb still on the card, when I took WAGN from Liverpool Street to Walthamstow and forgot to use the platform oyster validator. It's hasn't blocked any gates for me though - it just shows up when I look at the history via a ticket machine. I've had problems with the WAGN gates at Liverpool Street as well - the problem is if you use your Oyster Travelcard in conjunction with a paper extension to a station outside Zone 6. You go through the WAGN gates at Liverpool Street using the Oyster - you are now 'in'. You go and do your work in Bishop Stortford, or Cambridge, or wherever, after showing your paper extension to the station staff there to get out without being penalty faired. You then come back into Liverpool Street and try to use your Oyster to get out of the system. Unfortunately it won't let you, and the barrier staff can't / won't tell if you've got a valid ticket. The unstarted journey ending at Liverpool Street WAGN is then stuck on you card, which means you can't get into Liverpool Street Underground. The only way that the station staff have so far managed to clear this has been to add money to my pre-pay balance. I (and they) don't know how it works, but it does. So in a way LUL are paying for the inconvenience caused to me by WAGN. Doesn't stop me getting hit by the gates. though, which hurts. Matt www.fornogoodreason.org.uk |
| All times are GMT. The time now is 02:16 AM. |
Powered by vBulletin®
Copyright ©2000 - 2025, Jelsoft Enterprises Ltd.
Copyright ©2004-2006 LondonBanter.co.uk