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-   -   Keygo to expand (https://www.londonbanter.co.uk/london-transport/15023-keygo-expand.html)

Matthew Dickinson August 3rd 16 09:50 AM

Keygo to expand
 
Keygo is set to expand to cover Thameslink up to Bedford and Great Northern as far as Huntingdon this autumn. There are also plans to expand its coverage to all TfL services.

https://www.itso.org.uk/wp-content/u...2016-FINAL.pdf


Roland Perry August 3rd 16 10:07 AM

Keygo to expand
 
In message , at
02:50:58 on Wed, 3 Aug 2016, Matthew Dickinson
remarked:

Keygo is set to expand to cover Thameslink up to Bedford and Great Northern
as far as Huntingdon this autumn. There are also plans to expand its coverage to all TfL services.

https://www.itso.org.uk/wp-content/u...2016-FINAL.pdf


Are they rebranding the card? (From theKey to keyGo; with a side measure
of PAYG)

"In the autumn, keyGo will extend to stations in London and all of its
Great Northern and Thameslink routes - providing coverage from Brighton
to Huntingdon."

A nice bit of doublespeak there - last time I looked the GN route went
all the way to Peterborough. So when they say "all GN and Thameslink
routes" they mean "... but only at stations we can be arsed to equip,
thus breaking one of our franchise commitments".
--
Roland Perry

tim... August 3rd 16 10:56 AM

Keygo to expand
 

"Roland Perry" wrote in message
...
In message , at
02:50:58 on Wed, 3 Aug 2016, Matthew Dickinson
remarked:

Keygo is set to expand to cover Thameslink up to Bedford and Great
Northern
as far as Huntingdon this autumn. There are also plans to expand its
coverage to all TfL services.

https://www.itso.org.uk/wp-content/u...2016-FINAL.pdf


Are they rebranding the card? (From theKey to keyGo; with a side measure
of PAYG)

"In the autumn, keyGo will extend to stations in London and all of its
Great Northern and Thameslink routes - providing coverage from Brighton to
Huntingdon."

A nice bit of doublespeak there - last time I looked the GN route went all
the way to Peterborough. So when they say "all GN and Thameslink routes"
they mean "... but only at stations we can be arsed to equip, thus
breaking one of our franchise commitments".


surely the problem with Peterborough is having to avoid the problem of
people using Main line trains and then toughing out as if they have used a
stopping train (which I believe attracts a lower fare)

tim






Roland Perry August 3rd 16 11:20 AM

Keygo to expand
 
In message , at 11:56:38 on Wed, 3 Aug 2016,
tim... remarked:

"In the autumn, keyGo will extend to stations in London and all of
its Great Northern and Thameslink routes - providing coverage from
Brighton to Huntingdon."

A nice bit of doublespeak there - last time I looked the GN route
went all the way to Peterborough. So when they say "all GN and
Thameslink routes" they mean "... but only at stations we can be
arsed to equip, thus breaking one of our franchise commitments".


surely the problem with Peterborough is having to avoid the problem of
people using Main line trains and then toughing out as if they have
used a stopping train (which I believe attracts a lower fare)


No, it's because Peterborough is an East Coast managed station and GTR
haven't sorted out integrating their readers with the gateline.

People catching the East Coast trains on a cheaper "GN only" ticket are
no more of a problem than now with paper tickets. Sorted out by grippers
on the fast trains.
--
Roland Perry

[email protected] August 3rd 16 02:06 PM

Keygo to expand
 
In article , (Roland Perry)
wrote:

In message , at 11:56:38 on Wed, 3 Aug
2016, tim... remarked:

"In the autumn, keyGo will extend to stations in London and all of
its Great Northern and Thameslink routes - providing coverage from
Brighton to Huntingdon."

A nice bit of doublespeak there - last time I looked the GN route
went all the way to Peterborough. So when they say "all GN and
Thameslink routes" they mean "... but only at stations we can be
arsed to equip, thus breaking one of our franchise commitments".


surely the problem with Peterborough is having to avoid the problem of
people using Main line trains and then toughing out as if they have
used a stopping train (which I believe attracts a lower fare)


No, it's because Peterborough is an East Coast managed station and
GTR haven't sorted out integrating their readers with the gateline.


Same problem as Cambridge where the majority of 10m annual passengers use
GTR trains but AGA run the station and only handle their own smartcard and
m-ticket technologies.

And there was me thinking that ticketing was one bit that wasn't meant to be
so fragmented after privatisation.

People catching the East Coast trains on a cheaper "GN only" ticket
are no more of a problem than now with paper tickets. Sorted out by
grippers on the fast trains.


--
Colin Rosenstiel

Roland Perry August 3rd 16 02:52 PM

Keygo to expand
 
In message , at 09:06:36
on Wed, 3 Aug 2016, remarked:

And there was me thinking that ticketing was one bit that wasn't meant to be
so fragmented after privatisation.


It had to be a bit fragmented to deliver pricing competition (as you
know from your jaunts via Liverpool St).
--
Roland Perry

[email protected] August 3rd 16 09:33 PM

Keygo to expand
 
In article , (Roland Perry)
wrote:

In message , at
09:06:36 on Wed, 3 Aug 2016,
remarked:

And there was me thinking that ticketing was one bit that wasn't meant to
be so fragmented after privatisation.


It had to be a bit fragmented to deliver pricing competition (as you
know from your jaunts via Liverpool St).


That their machines won't, it seems, sell you tickets for until it's too
late not to miss the train.

--
Colin Rosenstiel

Roland Perry August 4th 16 08:01 AM

Keygo to expand
 
In message , at 16:33:08
on Wed, 3 Aug 2016, remarked:

And there was me thinking that ticketing was one bit that wasn't meant to
be so fragmented after privatisation.


It had to be a bit fragmented to deliver pricing competition (as you
know from your jaunts via Liverpool St).


That their machines won't, it seems, sell you tickets for until it's too
late not to miss the train.


Are you referring to buying a ticket for the first off-peak train?

At least these days most booking office clerks will sell you one ahead
of time, having first made enquiries about when you intend travelling.
Back in the day they wouldn't.

When I lived near Surbiton it was impossible to catch the first off-peak
train to London (if it was on time) because it left only one or two
minutes after they'd started selling tickets for it.
--
Roland Perry

[email protected] August 4th 16 03:29 PM

Keygo to expand
 
In article , (Roland Perry)
wrote:

In message , at
16:33:08 on Wed, 3 Aug 2016,
remarked:

And there was me thinking that ticketing was one bit that wasn't meant
to be so fragmented after privatisation.

It had to be a bit fragmented to deliver pricing competition (as you
know from your jaunts via Liverpool St).


That their machines won't, it seems, sell you tickets for until it's too
late not to miss the train.


Are you referring to buying a ticket for the first off-peak train?


Yes.

At least these days most booking office clerks will sell you one
ahead of time, having first made enquiries about when you intend
travelling. Back in the day they wouldn't.


Yes, I know but we were caught out by an expected queue to the door in the
ticket office and the people, unlike the machines, wanting to see my wife's
railcard while she was caught in the maze that is the bike park at present.

When I lived near Surbiton it was impossible to catch the first
off-peak train to London (if it was on time) because it left only one
or two minutes after they'd started selling tickets for it.


If we'd known there would all of a sudden be silly ticket office queues at
10:45 on a Tuesday morning we'd have bought on the web of course. The
machines (which didn't have queues) would have give us TOD (or I could have
used an m-Ticket; my wife doesn't have a suitable phone).

--
Colin Rosenstiel

Michael R N Dolbear August 4th 16 04:14 PM

Keygo to expand
 

"Roland Perry" wrote

Are you referring to buying a ticket for the first off-peak train?


At least these days most booking office clerks will sell you one ahead

of time, having first made enquiries about when you intend travelling.
Back in the day they wouldn't.

When I lived near Surbiton it was impossible to catch the first off-peak

train to London (if it was on time) because it left only one or two
minutes after they'd started selling tickets for it.

They are and were prepared to sell them the previous day (after 3pm unless
that was the machines).

Also the same day after the last peak train had left (too many trains at
Surbiton for this to make much difference).


--
Mike D


Bob August 4th 16 11:51 PM

Keygo to expand
 
wrote:
In article , (Roland Perry)
wrote:

In message , at 11:56:38 on Wed, 3 Aug
2016, tim... remarked:

"In the autumn, keyGo will extend to stations in London and all of
its Great Northern and Thameslink routes - providing coverage from
Brighton to Huntingdon."

A nice bit of doublespeak there - last time I looked the GN route
went all the way to Peterborough. So when they say "all GN and
Thameslink routes" they mean "... but only at stations we can be
arsed to equip, thus breaking one of our franchise commitments".

surely the problem with Peterborough is having to avoid the problem of
people using Main line trains and then toughing out as if they have
used a stopping train (which I believe attracts a lower fare)


No, it's because Peterborough is an East Coast managed station and
GTR haven't sorted out integrating their readers with the gateline.


Same problem as Cambridge where the majority of 10m annual passengers use
GTR trains but AGA run the station and only handle their own smartcard and
m-ticket technologies.

And there was me thinking that ticketing was one bit that wasn't meant to be
so fragmented after privatisation.


I thought the whole idea behind ITSO cards and technology was to avoid
precisely this issue. Where did it all go wrong?

Robin


Roland Perry August 5th 16 05:14 AM

Keygo to expand
 
In message , at 23:51:45 on Thu, 4 Aug 2016,
bob remarked:
"In the autumn, keyGo will extend to stations in London and all of
its Great Northern and Thameslink routes - providing coverage from
Brighton to Huntingdon."

A nice bit of doublespeak there - last time I looked the GN route
went all the way to Peterborough. So when they say "all GN and
Thameslink routes" they mean "... but only at stations we can be
arsed to equip, thus breaking one of our franchise commitments".

surely the problem with Peterborough is having to avoid the problem of
people using Main line trains and then toughing out as if they have
used a stopping train (which I believe attracts a lower fare)

No, it's because Peterborough is an East Coast managed station and
GTR haven't sorted out integrating their readers with the gateline.


Same problem as Cambridge where the majority of 10m annual passengers use
GTR trains but AGA run the station and only handle their own smartcard and
m-ticket technologies.

And there was me thinking that ticketing was one bit that wasn't meant to be
so fragmented after privatisation.


I thought the whole idea behind ITSO cards and technology was to avoid
precisely this issue. Where did it all go wrong?


Two problems, quite different.

The one about stations: having gated them you have to attach ITSO pads
to them. That took TfL long enough just to allow ITSO season ticket
holders passage. Unless I've missed it I don't think TfL and their
national rail partners have got their head around ITSO pay as you go yet
on routes with ticket interavailability.

Secondly, interoperability: this is much more fundamental to the ITSO
concept. In theory I should be able to load a Scotrail ITSO ticket onto
a whatever Southern's "the Key" is called this week, but there isn't
even interoperability amongst (eg) ITSO cards in different bits of the
Stagecoach empire, let alone on trips using more than one franchise's
trains.
--
Roland Perry

Matthew Dickinson August 5th 16 09:38 AM

Keygo to expand
 
ITSO PAYG (TYP 2) is not part of the ITSO on Prestige rollout, so wouldn't be recognised by Oyster readers were any scheme to actually exist.

Southern's account based PAYG scheme (TYP 22 PTYP 4) is part of IoP.

https://www.whatdotheyknow.com/reque...20analysis.pdf

[email protected] August 5th 16 10:18 AM

Keygo to expand
 
In article , (Roland Perry)
wrote:

In message , at 23:51:45 on Thu, 4 Aug
2016, bob remarked:
"In the autumn, keyGo will extend to stations in London and all of
its Great Northern and Thameslink routes - providing coverage from
Brighton to Huntingdon."

A nice bit of doublespeak there - last time I looked the GN route
went all the way to Peterborough. So when they say "all GN and
Thameslink routes" they mean "... but only at stations we can be
arsed to equip, thus breaking one of our franchise commitments".

surely the problem with Peterborough is having to avoid the problem
of people using Main line trains and then toughing out as if they
have used a stopping train (which I believe attracts a lower fare)

No, it's because Peterborough is an East Coast managed station and
GTR haven't sorted out integrating their readers with the gateline.

Same problem as Cambridge where the majority of 10m annual passengers
use GTR trains but AGA run the station and only handle their own
smartcard and m-ticket technologies.

And there was me thinking that ticketing was one bit that wasn't
meant to be so fragmented after privatisation.


I thought the whole idea behind ITSO cards and technology was to avoid
precisely this issue. Where did it all go wrong?


Two problems, quite different.

The one about stations: having gated them you have to attach ITSO
pads to them. That took TfL long enough just to allow ITSO season
ticket holders passage. Unless I've missed it I don't think TfL and
their national rail partners have got their head around ITSO pay as
you go yet on routes with ticket interavailability.

Secondly, interoperability: this is much more fundamental to the ITSO
concept. In theory I should be able to load a Scotrail ITSO ticket
onto a whatever Southern's "the Key" is called this week, but there
isn't even interoperability amongst (eg) ITSO cards in different bits
of the Stagecoach empire, let alone on trips using more than one
franchise's trains.


And one TOC's cards can't use another TOC's systems, or so it seems at
Cambridge. That is one place where it should be possible to use GTR's card
but one can't. Only AGA's technology (Smartcards & m-tickets) can be used on
the Cambridge gateline.

--
Colin Rosenstiel

Arthur Figgis August 5th 16 05:06 PM

Keygo to expand
 
On 05/08/2016 00:51, bob wrote:
wrote:



And there was me thinking that ticketing was one bit that wasn't meant to be
so fragmented after privatisation.


I thought the whole idea behind ITSO cards and technology was to avoid
precisely this issue. Where did it all go wrong?


A while ago I met some techies from a TOC and TfL, who told me there is
a big problem with the conflict between a political desire to let 'the
market' come up with something instead of being told what to do by the
government, and the practical need to have someone in charge who can
decide on a standard which everyone can then actually get on and use.

Everyone knows it is daft for every company to deploy its own system,
but co-ordination needs someone in charge to decide what to use. The
techies claimed that every time there was almost an agreement, Claire
Perry would run away and say it had to be left to the market rather than
DfT.

Plus, TOCs want to hold on to their passenger data, not share it with
rivals who might bid for the next franchise.

And there is the issue of goat-herding orphans, which acts as a brake on
technology. Even deciding they can just walk instead takes ages.

--
Arthur Figgis Surrey, UK

tim... August 6th 16 09:10 AM

Keygo to expand
 

"Arthur Figgis" wrote in message
...
On 05/08/2016 00:51, bob wrote:
wrote:



And there was me thinking that ticketing was one bit that wasn't meant
to be
so fragmented after privatisation.


I thought the whole idea behind ITSO cards and technology was to avoid
precisely this issue. Where did it all go wrong?


A while ago I met some techies from a TOC and TfL, who told me there is a
big problem with the conflict between a political desire to let 'the
market' come up with something instead of being told what to do by the
government, and the practical need to have someone in charge who can
decide on a standard which everyone can then actually get on and use.

Everyone knows it is daft for every company to deploy its own system, but
co-ordination needs someone in charge to decide what to use. The techies
claimed that every time there was almost an agreement, Claire Perry would
run away and say it had to be left to the market rather than DfT.


The smart-metering initiative seems to have suffered from the same problem.

Governments and IT, not a good mix!

Plus, TOCs want to hold on to their passenger data, not share it with
rivals who might bid for the next franchise.

And there is the issue of goat-herding orphans, which acts as a brake on
technology. Even deciding they can just walk instead takes ages.


There is always going to have to be a system of purchasing tickets by walk
ups - even if the actual "ticket" is dispensed on a one time use smart
card..

A registered-card only system is going to disenfranchise too large a set of
people (even if they do try to do this on London buses)

tim








[email protected] August 6th 16 11:36 PM

Keygo to expand
 
In article , (tim...)
wrote:

There is always going to have to be a system of purchasing tickets by
walk ups - even if the actual "ticket" is dispensed on a one time use
smart card..

A registered-card only system is going to disenfranchise too large a
set of people (even if they do try to do this on London buses)


Contactless largely undid that.

--
Colin Rosenstiel

tim... August 7th 16 08:45 AM

Keygo to expand
 

wrote in message
...
In article , (tim...)
wrote:

There is always going to have to be a system of purchasing tickets by
walk ups - even if the actual "ticket" is dispensed on a one time use
smart card..

A registered-card only system is going to disenfranchise too large a
set of people (even if they do try to do this on London buses)


Contactless largely undid that.

--


Not for under 18s and foreigners, it didn't. Especially in groups when only
one between four has a card (which can only be used for one)

And they are the set most likely to be disenfranchised by a registration
system

tim



[email protected] August 7th 16 09:01 AM

Keygo to expand
 
In article , (tim...)
wrote:

wrote in message
...
In article ,

(tim...) wrote:

There is always going to have to be a system of purchasing tickets by
walk ups - even if the actual "ticket" is dispensed on a one time use
smart card..

A registered-card only system is going to disenfranchise too large a
set of people (even if they do try to do this on London buses)


Contactless largely undid that.


Not for under 18s and foreigners, it didn't. Especially in groups
when only one between four has a card (which can only be used for one)

And they are the set most likely to be disenfranchised by a
registration system


That was why I said "largely" of course. Registration is not necessary to
use contactless which is why it is available to many if not most foreigners.
Many under-18s go free of course.

--
Colin Rosenstiel

tim... August 7th 16 12:12 PM

Keygo to expand
 

wrote in message
...
In article , (tim...)
wrote:

wrote in message
...
In article ,

(tim...) wrote:

There is always going to have to be a system of purchasing tickets by
walk ups - even if the actual "ticket" is dispensed on a one time use
smart card..

A registered-card only system is going to disenfranchise too large a
set of people (even if they do try to do this on London buses)

Contactless largely undid that.


Not for under 18s and foreigners, it didn't. Especially in groups
when only one between four has a card (which can only be used for one)

And they are the set most likely to be disenfranchised by a
registration system


That was why I said "largely" of course. Registration is not necessary to
use contactless which is why it is available to many if not most
foreigners.


Many foreign countries don't have a credit card culture, at least not on a
one per family member basis

not all foreign banks offer contactless

Many under-18s go free of course.


We are talking about expansion to the national rail network, not London
buses

tim




Roland Perry August 7th 16 12:21 PM

Keygo to expand
 
In message , at 13:12:49 on Sun, 7 Aug 2016,
tim... remarked:
A registered-card only system is going to disenfranchise too large a
set of people (even if they do try to do this on London buses)

Contactless largely undid that.

Not for under 18s and foreigners, it didn't. Especially in groups
when only one between four has a card (which can only be used for one)

And they are the set most likely to be disenfranchised by a
registration system


That was why I said "largely" of course. Registration is not necessary to
use contactless which is why it is available to many if not most
foreigners.


Many foreign countries don't have a credit card culture, at least not
on a one per family member basis

not all foreign banks offer contactless


That's just something that travellers have to cope with, like getting
the relevant foreign currency. You can easily get contactless pre-paid
cards from third parties.
--
Roland Perry

tim... August 7th 16 03:18 PM

Keygo to expand
 

"Roland Perry" wrote in message
...
In message , at 13:12:49 on Sun, 7 Aug 2016,
tim... remarked:
A registered-card only system is going to disenfranchise too large a
set of people (even if they do try to do this on London buses)

Contactless largely undid that.

Not for under 18s and foreigners, it didn't. Especially in groups
when only one between four has a card (which can only be used for one)

And they are the set most likely to be disenfranchised by a
registration system

That was why I said "largely" of course. Registration is not necessary
to
use contactless which is why it is available to many if not most
foreigners.


Many foreign countries don't have a credit card culture, at least not on a
one per family member basis

not all foreign banks offer contactless


That's just something that travellers have to cope with, like getting the
relevant foreign currency. You can easily get contactless pre-paid cards
from third parties.


But why would anyone want a pre-payment card, especially if you can't get a
refund

The transport network of South Sweden run an oyster-like card (it is also
developed/managed by Cubic), which offers 20% discount on cash fares

But it is only fundable with 200Kr (so 20 quid) at a time - no refunds.

20% saving on 10 pounds of fares is pointless if you have to write off 10
pounds left on the card.

(I can't remember if multiple users can share).

tim






Clive D.W. Feather August 7th 16 08:01 PM

Keygo to expand
 
On 06/08/2016 10:10, tim... wrote:
There is always going to have to be a system of purchasing tickets by
walk ups - even if the actual "ticket" is dispensed on a one time use
smart card..


I was in Seoul last weekend and that's what they do there. The cost of
the journey includes a deposit of 500 won (approximately 35p) for the
ticket. There are machines outside the gateline that will accept the
card and return the deposit.


Roland Perry August 7th 16 08:14 PM

Keygo to expand
 
In message , at 16:18:26 on Sun, 7 Aug 2016,
tim... remarked:

Many foreign countries don't have a credit card culture, at least not
on a one per family member basis

not all foreign banks offer contactless


That's just something that travellers have to cope with, like getting
the relevant foreign currency. You can easily get contactless
pre-paid cards from third parties.


But why would anyone want a pre-payment card,


So you can pay for things.

especially if you can't get a refund


Spend the balance in the bar at the airport on the way home. Or even
after you get back home.

The transport network of South Sweden run an oyster-like card (it is
also developed/managed by Cubic), which offers 20% discount on cash
fares

But it is only fundable with 200Kr (so 20 quid) at a time - no refunds.

20% saving on 10 pounds of fares is pointless if you have to write off
10 pounds left on the card.


That's not a contactless Credit Card.
--
Roland Perry

tim... August 8th 16 01:15 PM

Keygo to expand
 

"Roland Perry" wrote in message
...
In message , at 16:18:26 on Sun, 7 Aug 2016,
tim... remarked:

Many foreign countries don't have a credit card culture, at least not on
a one per family member basis

not all foreign banks offer contactless

That's just something that travellers have to cope with, like getting
the relevant foreign currency. You can easily get contactless pre-paid
cards from third parties.


But why would anyone want a pre-payment card,


So you can pay for things.

especially if you can't get a refund


Spend the balance in the bar at the airport on the way home. Or even after
you get back home.


Oh I understand now

I thought the PP was referring to a pre-payment travel card (like the
visitor Oyster)

Does contactless work with pre-payment cards. I though the consensus was
that it didn't

The transport network of South Sweden run an oyster-like card (it is also
developed/managed by Cubic), which offers 20% discount on cash fares

But it is only fundable with 200Kr (so 20 quid) at a time - no refunds.

20% saving on 10 pounds of fares is pointless if you have to write off 10
pounds left on the card.


That's not a contactless Credit Card.


I know

but it is what I thought the PP was suggesting the user should buy (instead
of the alternative of sticking cash into the ticket machine when you buy a
ticket)

tim




tim... August 8th 16 01:18 PM

Keygo to expand
 

wrote in message
...
On Sun, 7 Aug 2016 13:12:49 +0100, "tim..."
wrote:


That was why I said "largely" of course. Registration is not necessary
to
use contactless which is why it is available to many if not most
foreigners.


Many foreign countries don't have a credit card culture, at least not on a
one per family member basis

not all foreign banks offer contactless

We have just had a referendum where the result was influenced by many
people deciding that foreigners should adapt to the ways of our
culture or bugger off so why should you care.


we are not talking about them adapting to our culture

we are talking about them being able to obtain tickets for long distance
rail travel, note that's "obtain at all", not "enjoy a discount on".

restricting that only to people who have a "magic" card of some type or
other seems ridiculous

tim




Roland Perry August 8th 16 02:15 PM

Keygo to expand
 
In message , at 14:15:36 on Mon, 8 Aug 2016,
tim... remarked:
But why would anyone want a pre-payment card,


So you can pay for things.

especially if you can't get a refund


Spend the balance in the bar at the airport on the way home. Or even
after you get back home.


Oh I understand now

I thought the PP was referring to a pre-payment travel card (like the
visitor Oyster)

Does contactless work with pre-payment cards. I though the consensus
was that it didn't


I have two which do work. But I did have to search one of them out (the
other I had already).
--
Roland Perry


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