In article , Roland Perry
writes
The one we, if not you, live on. I just posted some clothes back to M&S
today ordered on just that basis (not shoes). They even pay the postage.

I find it incredible that anyone could find that less hassle than simply going
back to the shop and getting an immediate refund/exchange.

In my case (and I suspect Clive's) the shop is 10 miles away and has no
parking. So you have to queue to get into the council car park then go
round and up and round and up and round and up to find a space. Walk
five minutes to the store which has a queue at Customer Services, then
walk back and *pay*, then go round and down and round and down and round
and down and queue to exit. Then drive 10 miles home.

Not quite 10 miles: 9.3 to Lion Yard or 7.4 to Park Street (which is a
longer walk). In each case, about 3 quid for parking. Or 25 minutes each
way on a bus for I forget what fare. But you've got the basics right.

Rather than drop a package off at a convenience store within short
walking distance of home (or has free parking on the street outside).

The walk to the post office (which is what I used) is about 15 minutes
each way, just right for my daughter's and my daily exercise. But, yes,
they do have free parking either on the street or at the adjacent Tesco.

--
Clive D.W. Feather