No cap applied to Oyster prepay with incomplete journeys?
 

Bill Woods wrote:
I have got an Oyster pre-pay card.

I requested a statement which shows two incomplete single journeys on
the same day along with several other journeys that day. The total
cost I have been charged for the day is £6.30.

I thought Oyster was price-capped after February to no charge more
than a travelcard. I reckon incompletes shouldn't have made a
difference.

All my journeys that day were completely off-peak (ie after 09:30
am).



Same thing happened to me got charged £7 because one of my stops was at
a DLR station and there was no sensor to touch out on in sight and then
got a lift to another station

No cap applied to Oyster prepay with incomplete journeys?
 

Dee wrote:
Bill Woods wrote:
I have got an Oyster pre-pay card.

I requested a statement which shows two incomplete single journeys
on
the same day along with several other journeys that day. The total

cost I have been charged for the day is £6.30.

I thought Oyster was price-capped after February to no charge more
than a travelcard. I reckon incompletes shouldn't have made a
difference.

All my journeys that day were completely off-peak (ie after 09:30
am).



Same thing happened to me got charged £7 because one of my stops was
at
a DLR station and there was no sensor to touch out on in sight and
then
got a lift to another station

Apparenlty you can get it fixed if you tell the oystercard people
(their number is on the back of the oystercard wallet)

No cap applied to Oyster prepay with incomplete journeys?
 

Yep!

The cap ONLY works correctly if you touch in and out on your journey.
Uncompleted or unstarted journeys will be charged which will add to a cap
for a 1-6 (or 1-6D) therefore if you only do 1-2 etc you will pay more.
Oystercard helpline can sort the problem if you call them.

S

or "Chris!" wrote in message
ups.com...-

Dee wrote:
Bill Woods wrote:
I have got an Oyster pre-pay card.

I requested a statement which shows two incomplete single journeys
on
the same day along with several other journeys that day. The total

cost I have been charged for the day is £6.30.

I thought Oyster was price-capped after February to no charge more
than a travelcard. I reckon incompletes shouldn't have made a
difference.

All my journeys that day were completely off-peak (ie after 09:30
am).



Same thing happened to me got charged £7 because one of my stops was
at
a DLR station and there was no sensor to touch out on in sight and
then
got a lift to another station

Apparenlty you can get it fixed if you tell the oystercard people
(their number is on the back of the oystercard wallet)