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| London Transport (uk.transport.london) Discussion of all forms of transport in London. |
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#1
May 26th 05, 09:27 PM
posted to uk.transport.london
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Oyster trouble
ONscotland wrote: I was more annoyed that the helpline said they couldn't do anything, than that the unresolved journey got onto the card. I'm usually very forgiving but it strikes me as odd that it's OK for LUL not to refund an overcharge when the card is unregistered, although perhaps there's a good reason for it. -- Dave Arquati Imperial College, SW7 www.alwaystouchout.com - Transport projects in London I imagine this is because someone could ask for refunds/credits after each journey they make, and there is no way to trace the holder. Except the address the refund voucher is posted to? |
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#2
May 26th 05, 10:48 PM
posted to uk.transport.london
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Oyster trouble
I assumed that prepay refunds would be credited back on the card, hence
the untraceable nature of it... |
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#3
May 27th 05, 10:20 AM
posted to uk.transport.london
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Oyster trouble
ONscotland wrote: I assumed that prepay refunds would be credited back on the card, hence the untraceable nature of it... In the past it has been discussed on here that when people were being overcharged 20p for certain journeys the refunds were made by cheque |
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