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Kentish Town and Oyster Pre-Pay
TKD wrote:
So, Kentish Town station is closed again due to faulty escalators. BBC London Travel News stated "Tickets are being accepted on local buses". How is this handled for anyone who has Oyster pre-pay, and doesn't have a "ticket"? Will they be charged for an "extra" journey by bus? Email or call (I prefer email) the Oyster helpdesk and explain the extra cost you have incurred and they will refund you. If you will definitely pass through the gates of a specific tube station in the next 7 days tell them this and they will send the refund electronically to the gate for your card to pick up, otherwise you have to cash in a cheque or voucher. Re MatSav's point - Oyster is (IMO) a great system (though many will disagree) but as you rightly point out it can't cope with complexities such as this. If you were to use Oyster Pre Pay on a local bus to get to another Northern line station you'll be charged a bus fare alongside your tube fare. It would be immensely complicated (nigh on impossible) to code the system so this didn't happen cue a torrent of people explaining how this would actually be very simple. This situation will arise whenever "tickets are being accepted on local buses" for whatever reason. It could be said that, thinking in contract terms, if LU sells you a paper ticket for a journey from Waterloo to Kentish Town [1], they've made a promise to get you there by one means or another, which they do by making your ticket valid on local buses. However if one is using Oyster Pre Pay when you enter the tube network you haven't actually been sold a ticket to a specific destination by LU, thus they have no obligation to get you there, therefore you'll pay extra for the bus journey. However all of the above is mere conjecture. What I can say with some certainty is that (in most situations) you'd still pay less on Pre Pay for a tube journey plus a bus journey than if you bought a paper single ticket for your tube journey. [1] Before anyone says anything, I know LU don't actually sell point to point paper tickets but use a zonal system, but nontheless I think the principle stands. |
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