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Kentish Town and Oyster Pre-Pay
On 29 Jan 2006 07:31:47 -0800, "Mizter T" wrote:
TKD wrote: So, Kentish Town station is closed again due to faulty escalators. BBC London Travel News stated "Tickets are being accepted on local buses". How is this handled for anyone who has Oyster pre-pay, and doesn't have a "ticket"? Will they be charged for an "extra" journey by bus? Email or call (I prefer email) the Oyster helpdesk and explain the extra cost you have incurred and they will refund you. If you will definitely pass through the gates of a specific tube station in the next 7 days tell them this and they will send the refund electronically to the gate for your card to pick up, otherwise you have to cash in a cheque or voucher. Re MatSav's point - Oyster is (IMO) a great system (though many will disagree) but as you rightly point out it can't cope with complexities such as this. If you were to use Oyster Pre Pay on a local bus to get to another Northern line station you'll be charged a bus fare alongside your tube fare. It would be immensely complicated (nigh on impossible) to code the system so this didn't happen cue a torrent of people explaining how this would actually be very simple. What is meant to happen is that the Wayfarer machines on the buses on the routes affected should have an "LUL resolution" code entered by the driver, given by Centrecomm. This sets the machine to resolve any unresolved tube journeys, and not charge a bus fare. |
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