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London Transport (uk.transport.london) Discussion of all forms of transport in London. |
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Oyster overcharging at Hammersmith
Hammersmith is an interchange station where, in order to get to or from
the H&C, you have to exit one station, cross the road, and enter the other station. Going through the two gates should not result in an extra charge on an Oyster PAYG card, but someone on a local web forum reported today: "Three times in the past ten days I have been double-charged for journeys involving this change. ... Raising this with the Oystercard refund department, I was at first told it "could not happen". But when they investigated my journey record online they were forced to admit it had indeed happened. I've now had £3 refunded to my card. Ticket office staff at Northfields have told me I'm not the only "victim". There have recently been numerous incidences of Oyster overcharging both at Hammersmith and Kings Cross." Anyone else suffered from this? It obviously pays to keep a close eye on your PAYG balance when using these stations. -- Richard J. (to e-mail me, swap uk and yon in address) |
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