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New style barriers and fare evasion
Paul Corfield wrote:
I am also the person who spent a lot of time explaining the benefits of gating and the business case issues to a wide range of TOCs as well as the first private owners (Prism) of what is now C2C. I don't see any bad side to 'gates', but the fact is the ones at Kings Cross are inadequate. Now, I will accept your explanation for this deficiency, but that doesn't change the fact that they may be narrower - so you can have more gates - but they're slow and cause all sorts of problems. Others have commented on how they're bad at accepting tickets, especially Oyster cards. There are many different suppliers of gates and while Cubic have the biggest share of the market they are not without competitors. Sure, but I doubt First will change supplier for the roll-out on the remainder of the Thameslink branch and Great Northern - based on what they already use. Gates are a good thing, for sure, and I can't wait to see them at ALL stations - but if they're that easy to get around, then there's a serious issue to be dealt with. The use of gates will be a possible justification to reduce staffing, and/or physical ticket checks. So, they should be much more successful at stopping fare evaders. What we have is a situation where fare evasion is a piece of p**s (for want of better words), which means they gates are almost there just to validate Oyster cards, collect tickets from the ordinary passenger and maybe regulate the flow! We queue, while the others just double up and get through scot free. Something is fundamentally wrong here! Jonathan |
#2
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New style barriers and fare evasion
On 14 Jun 2006 15:48:46 -0700, "Jonathan Morris"
wrote: What we have is a situation where fare evasion is a piece of p**s (for want of better words), which means they gates are almost there just to validate Oyster cards, collect tickets from the ordinary passenger and maybe regulate the flow! We queue, while the others just double up and get through scot free. Something is fundamentally wrong here! So write to LUL pointing out your concerns and ask them to rectify them or else explain why not. No good just expressing your concerns on a newsgroup when you don't or won't really accept the explanation that has been provided to you. -- Paul C Admits to working for London Underground! |
#3
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New style barriers and fare evasion
Paul Corfield wrote:
So write to LUL pointing out your concerns and ask them to rectify them or else explain why not. No good just expressing your concerns on a newsgroup when you don't or won't really accept the explanation that has been provided to you. I accept your explanation, but still don't think it is right (not what you're saying, but the system we've ended up with). However, as LUL will have signed an agreement to buy X number of barriers and for them to be installed on the network, a letter saying they should change them is rather futile. They're not stupid - if I've commented on such things, then they know about them too (just use one and you can instantly see its shortcomings). The gates would appear to make fare evasion easy (at least at certain times, namely when a station is crowded), and I've had the highest number of failed readings on my Oyster card since I got a prepay one on launch day - causing the other problem of getting stuck, and the person behind lets you through with their ticket (and either doubles up, or gets stuck). People with paper tickets are also complaining, although - to be fair - my season ticket always got damaged by using the old style gates at Farringdon. As you have explained why they work the way they do, I can at least understand a bit more (and I am grateful) but I also hope things can be tweaked to try and improve things in the future. We're not going to see millions of ticket inspectors anytime soon, so it annoys me if anything makes things easier for the people putting my fare up! Regards, Jonathan |
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