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London Transport (uk.transport.london) Discussion of all forms of transport in London. |
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The oyster-only tube
Ian F. wrote: You must be doing it wrong. How on earth do you know that? No system is infallible. This is what I did: my Oyster card is registered. I used the Oyster website and asked it to add some credit to my card. I selected my local station. All this was confirmed. After the usual period (something like a week) when I had swiped the card at my station twice every day, I received the email from Oyster that says that for some reason the increase in credit failed to take effect. I cannot see what I *could* have done wrong. I followed the instructions to the letter and the system failed me. My suspicion is that either (a) it can't cope with the fact that I am using a season ticket and for some reason doesn't understand that it needs to credit me; or (b) there is some problem with the fact that my card is a replacement (after the old card stopped working). I have also tried buying a new season ticket online and had the same experience (it failed to be added). It took me ages to get it sorted out and a refund. I can try again if you like, but really don't expect it to work. Can you suggest anything I might have done wrong? Francis |
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