London Transport (uk.transport.london) Discussion of all forms of transport in London.

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Old December 5th 08, 12:38 PM posted to uk.transport.london
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Default Who to complain to about fares?

On 5 Dec, 12:25, wrote:
(a) The unavailability of a Super Off Peak fare on a journey Fleet-
Clapham Jn-Shepherds Bush


ATOC or South West Trains.

(b) The inability to buy a ticket with Network Card discount from a LU
ticket office. *This was a real pain on Monday on my way back from
Brussels. *If they can sell tickets with NR components, why can't they
apply NR discounts?


Transport for London. Although they'll tell you NR fares are too
complicated to sell all types and you should be grateful they do them
at all.

U
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Old December 5th 08, 12:45 PM posted to uk.transport.london
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Default Who to complain to about fares?

On 5 Dec, 13:38, Mr Thant
wrote:
On 5 Dec, 12:25, wrote:

(a) The unavailability of a Super Off Peak fare on a journey Fleet-
Clapham Jn-Shepherds Bush


ATOC or South West Trains.

(b) The inability to buy a ticket with Network Card discount from a LU
ticket office. *This was a real pain on Monday on my way back from
Brussels. *If they can sell tickets with NR components, why can't they
apply NR discounts?


Transport for London. Although they'll tell you NR fares are too
complicated to sell all types and you should be grateful they do them
at all.


Thx. Although the latter issue wouldn't have been a problem if they
still sold Network Awaybreaks, or if SWT's ticket office had been open
on Friday afternoon or Saturday morning.
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Old December 5th 08, 05:36 PM posted to uk.transport.london
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Default Who to complain to about fares?


(a) The unavailability of a Super Off Peak fare on a journey Fleet-
Clapham Jn-Shepherds Bush


As the other post says Super off peak was only introduced on flows
where SWT wanted to put the price of the off peak return by a large
amout. where they have not done so then super off peak was not
required.

Thx. *Although the latter issue wouldn't have been a problem if they
still sold Network Awaybreaks, or if SWT's ticket office had been open
on Friday afternoon or Saturday morning.


Your a bit behind the times I am afraid. Network awaybreaks no longer
exists. You need an off peak return which is valid for a month and
which they might sell. If the ticket office is closed and there are
no ticket machines you can buy the ticket on the train. Which station
were you travelling from?
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Old December 6th 08, 10:52 AM posted to uk.transport.london
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Default Who to complain to about fares?

On 5 Dec, 18:36, wrote:

Your a bit behind the times I am afraid. *Network awaybreaks no longer
exists.


I know, it's what I meant.

You need an off peak return which is valid for a month and
which they might sell. *If the ticket office is closed and there are
no ticket machines you can buy the ticket on the train. *Which station
were you travelling from?


Fleet. The ticket office times have become very erratic (they are
proposing to cut them and appear to have pre-empted their own
decision) and I don't think SWT machines sell anything other than day
tickets.

In any case I wanted a London Terminals out and a Travelcard coming
back.
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Old December 7th 08, 10:50 PM posted to uk.transport.london
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Default Who to complain to about fares?

On 7 Dec, 19:27, "Paul Scott" wrote:
"Neil Williams" wrote in message

...

On Sat, 6 Dec 2008 03:52:41 -0800 (PST),
wrote:


Fleet. *The ticket office times have become very erratic (they are
proposing to cut them and appear to have pre-empted their own
decision) and I don't think SWT machines sell anything other than day
tickets.


Do they really not? *That's a bit poor, as the software can cope with
the sale of almost anything, as the Virgin and most[1] of the London
Midland ones offer.


The OP may be in that odd part of the SE where the only tickets available to
London are singles or day return tickets, but in general SWT machines sell
all the usual range, and after 1500 'tickets for tomorrow' become available.

Internet ticket collection isn't widespread yet though.

Paul


They only seem to sell singles, day returns and 7 day season tickets
(the website says you can buy monthly seasons but I don't recall
seeing the option on the machine).

After 1500 you can buy tickets for tomorrow, but you can only get
Anytime tickets, and you can't buy discounted tickets. So not much
use at the weekend. See http://www.southwesttrains.co.uk/SWT...y+your+ticket/

Thanks for the info on ticket pricing. So it looks like, with the
introduction of SOP, I can no longer get the equivalent of the old
cheap day return to stations on other operators' networks. To confuse
matters further, the NRE website no longer seems to show OP and SOP
fares seperately, just OP with two different fares. But a check on a
Fleet-Rochester day return, for example, shows the price stays the
same after 11.00 am, a time when to London I can get an SOP.
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