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#1
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Who to complain to about fares?
On 5 Dec, 12:25, wrote:
(a) The unavailability of a Super Off Peak fare on a journey Fleet- Clapham Jn-Shepherds Bush ATOC or South West Trains. (b) The inability to buy a ticket with Network Card discount from a LU ticket office. *This was a real pain on Monday on my way back from Brussels. *If they can sell tickets with NR components, why can't they apply NR discounts? Transport for London. Although they'll tell you NR fares are too complicated to sell all types and you should be grateful they do them at all. U |
#2
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Who to complain to about fares?
On 5 Dec, 13:38, Mr Thant
wrote: On 5 Dec, 12:25, wrote: (a) The unavailability of a Super Off Peak fare on a journey Fleet- Clapham Jn-Shepherds Bush ATOC or South West Trains. (b) The inability to buy a ticket with Network Card discount from a LU ticket office. *This was a real pain on Monday on my way back from Brussels. *If they can sell tickets with NR components, why can't they apply NR discounts? Transport for London. Although they'll tell you NR fares are too complicated to sell all types and you should be grateful they do them at all. Thx. Although the latter issue wouldn't have been a problem if they still sold Network Awaybreaks, or if SWT's ticket office had been open on Friday afternoon or Saturday morning. |
#3
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Who to complain to about fares?
(a) The unavailability of a Super Off Peak fare on a journey Fleet- Clapham Jn-Shepherds Bush As the other post says Super off peak was only introduced on flows where SWT wanted to put the price of the off peak return by a large amout. where they have not done so then super off peak was not required. Thx. *Although the latter issue wouldn't have been a problem if they still sold Network Awaybreaks, or if SWT's ticket office had been open on Friday afternoon or Saturday morning. Your a bit behind the times I am afraid. Network awaybreaks no longer exists. You need an off peak return which is valid for a month and which they might sell. If the ticket office is closed and there are no ticket machines you can buy the ticket on the train. Which station were you travelling from? |
#4
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Who to complain to about fares?
On 5 Dec, 18:36, wrote:
Your a bit behind the times I am afraid. *Network awaybreaks no longer exists. I know, it's what I meant. You need an off peak return which is valid for a month and which they might sell. *If the ticket office is closed and there are no ticket machines you can buy the ticket on the train. *Which station were you travelling from? Fleet. The ticket office times have become very erratic (they are proposing to cut them and appear to have pre-empted their own decision) and I don't think SWT machines sell anything other than day tickets. In any case I wanted a London Terminals out and a Travelcard coming back. |
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Who to complain to about fares?
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#6
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Who to complain to about fares?
"Neil Williams" wrote in message ... On Sat, 6 Dec 2008 03:52:41 -0800 (PST), wrote: Fleet. The ticket office times have become very erratic (they are proposing to cut them and appear to have pre-empted their own decision) and I don't think SWT machines sell anything other than day tickets. Do they really not? That's a bit poor, as the software can cope with the sale of almost anything, as the Virgin and most[1] of the London Midland ones offer. The OP may be in that odd part of the SE where the only tickets available to London are singles or day return tickets, but in general SWT machines sell all the usual range, and after 1500 'tickets for tomorrow' become available. Internet ticket collection isn't widespread yet though. Paul |
#7
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Who to complain to about fares?
On 7 Dec, 19:27, "Paul Scott" wrote:
"Neil Williams" wrote in message ... On Sat, 6 Dec 2008 03:52:41 -0800 (PST), wrote: Fleet. *The ticket office times have become very erratic (they are proposing to cut them and appear to have pre-empted their own decision) and I don't think SWT machines sell anything other than day tickets. Do they really not? *That's a bit poor, as the software can cope with the sale of almost anything, as the Virgin and most[1] of the London Midland ones offer. The OP may be in that odd part of the SE where the only tickets available to London are singles or day return tickets, but in general SWT machines sell all the usual range, and after 1500 'tickets for tomorrow' become available. Internet ticket collection isn't widespread yet though. Paul They only seem to sell singles, day returns and 7 day season tickets (the website says you can buy monthly seasons but I don't recall seeing the option on the machine). After 1500 you can buy tickets for tomorrow, but you can only get Anytime tickets, and you can't buy discounted tickets. So not much use at the weekend. See http://www.southwesttrains.co.uk/SWT...y+your+ticket/ Thanks for the info on ticket pricing. So it looks like, with the introduction of SOP, I can no longer get the equivalent of the old cheap day return to stations on other operators' networks. To confuse matters further, the NRE website no longer seems to show OP and SOP fares seperately, just OP with two different fares. But a check on a Fleet-Rochester day return, for example, shows the price stays the same after 11.00 am, a time when to London I can get an SOP. |
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