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#1
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For those who remember my fun with TFL/Tramlink and my Oyster before
Christmas, I had more fun yesterday. The Oyster issue got sorted, but again Yesterday I came up by Travelcard. This was a "Super-Off-Peak" travelcard, thus I can't come home between 4 and 7pm, which is OK, since I didn't plan to. What I didn't expect is to be told by an inspector that I couldn't travel, even within London, on any SWT service between those hours, on the Travelcard I had. So I checked the conditions, and, yet again, the staff twonk was wrong. The ticket barrier let me in, the guard listened to my position and agreed, so why are there so many untrained wannabees trying to make the customer's life hard. And when I came back from Brentford later, I did it by bus to South Ealing, and then a tube to the West End. -- Paul Cummins - Always a NetHead Wasting Bandwidth since 1981 |
#2
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![]() On Jan 23, 1:23*pm, (Paul Cummins) wrote: For those who remember my fun with TFL/Tramlink and my Oyster before Christmas, I had more fun yesterday. Missed that... marginally intrigued, I might trawl back through past posts if I can be bothered (probably won't ever get round to it though). The Oyster issue got sorted, but again Yesterday I came up by Travelcard. This was a "Super-Off-Peak" travelcard, thus I can't come home between 4 and 7pm, which is OK, since I didn't plan to. What I didn't expect is to be told by an inspector that I couldn't travel, even within London, on any SWT service between those hours, on the Travelcard I had. This was an on train inspection by an RPI? Or an at station inspection? So I checked the conditions, and, yet again, the staff twonk was wrong. The ticket barrier let me in, the guard listened to my position and agreed, so why are there so many untrained wannabees trying to make the customer's life hard. And when I came back from Brentford later, I did it by bus to South Ealing, and then a tube to the West End. The 'Super Off-Peak-ness' of any Travelcard of course has naff all meaning within the London zones. |
#3
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"Paul Cummins" wrote in message
p.net... For those who remember my fun with TFL/Tramlink and my Oyster before Christmas, I had more fun yesterday. The Oyster issue got sorted, but again Yesterday I came up by Travelcard. This was a "Super-Off-Peak" travelcard, thus I can't come home between 4 and 7pm, which is OK, since I didn't plan to. What I didn't expect is to be told by an inspector that I couldn't travel, even within London, on any SWT service between those hours, on the Travelcard I had. I've had a slight variation of this, with Brighton to All-Zones Super-Off-Peak travelcards routed "Southern Trains Only". I used these to get to Waterloo via a change at Clapham Junction and the NR gates at Waterloo always rejected the ticket. However, the gate staff let me through without any fuss. You're just unlucky ... D A Stocks |
#4
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![]() On Jan 23, 4:27*pm, "David A Stocks" wrote: "Paul Cummins" wrote: For those who remember my fun with TFL/Tramlink and my Oyster before Christmas, I had more fun yesterday. The Oyster issue got sorted, but again Yesterday I came up by Travelcard. This was a "Super-Off-Peak" travelcard, thus I can't come home between 4 and 7pm, which is OK, since I didn't plan to. What I didn't expect is to be told by an inspector that I couldn't travel, even within London, on any SWT service between those hours, on the Travelcard I had. I've had a slight variation of this, with Brighton to All-Zones Super-Off-Peak travelcards routed "Southern Trains Only". I used these to get to Waterloo via a change at Clapham Junction and the NR gates at Waterloo always rejected the ticket. However, the gate staff let me through without any fuss. You're just unlucky ... I wonder if at Waterloo it's as the gates being coded to reject all 'TOC-only' tickets apart from 'SWT-only' (of which I don't think any actually exist, do they?) Enjoy your encounter with the RPI on board an FCC Thameslink train between central London and East Croydon, should that ever happen! |
#5
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"Mizter T" wrote in message
... On Jan 23, 4:27 pm, "David A Stocks" wrote: I've had a slight variation of this, with Brighton to All-Zones Super-Off-Peak travelcards routed "Southern Trains Only". I used these to get to Waterloo via a change at Clapham Junction and the NR gates at Waterloo always rejected the ticket. However, the gate staff let me through without any fuss. You're just unlucky ... I wonder if at Waterloo it's as the gates being coded to reject all 'TOC-only' tickets apart from 'SWT-only' (of which I don't think any actually exist, do they?) That, or the gates recognise the super-off-peak-ness of the ticket. I was travelling during the evening blackout period. Enjoy your encounter with the RPI on board an FCC Thameslink train between central London and East Croydon, should that ever happen! I would fully enjoy telling any FCC staff *exactly* what I think of their appalling lack of service ... DAS |
#6
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![]() Mizter T wrote [...] I wonder if at Waterloo it's as the gates being coded to reject all 'TOC-only' tickets apart from 'SWT-only' (of which I don't think any actually exist, do they?) They exist from time to time. Like last year's "Midsummer Madness", weekends in August except Bank Holiday w/e - £10 day return "to anywhere on our network", SWT trains only. -- Mike D |
#7
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On Jan 23, 4:49*pm, Mizter T wrote:
I wonder if at Waterloo it's as the gates being coded to reject all 'TOC-only' tickets apart from 'SWT-only' (of which I don't think any actually exist, do they?) Is that so? It could partly explain why Advance Aldershot-Crewe Virgin tickets have about a 50/50 chance of opening the barriers at Aldershot, almost never accepted at Waterloo SWT barriers (but have been at least once), always at Waterloo tube barriers and almost always at Euston tube barriers! Last time, the rejected ticket sparked a discussion off between the SWT barrier staff at Waterloo about where Crewe was and if the ticket was valid (which it most certainly is). Annoying, particularly as this type of discussion has the potential to escalate and cause a missed train at Euston. I wonder where the passenger would stand in this situation - would Virgin staff accept it as a valid reason for delay beyond the passengers control and allow them to travel on a later train? Fortunately didn't need to find out on this occasion. Ian |
#8
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![]() On Jan 25, 1:53*pm, " wrote: On Jan 23, 4:49*pm, Mizter T wrote: I wonder if at Waterloo it's as the gates being coded to reject all 'TOC-only' tickets apart from 'SWT-only' (of which I don't think any actually exist, do they?) Is that so? *It could partly explain why Advance Aldershot-Crewe Virgin tickets have about a 50/50 chance of opening the barriers at Aldershot, almost never accepted at Waterloo SWT barriers (but have been at least once), always at Waterloo tube barriers and almost always at Euston tube barriers! It is not so, going by Paul Corfield's post upthread - the magnetic encoding of NR tickets is pretty simple. When I referred to "SWT-only" tickets, I literally meant that - tickets only valid on SWT trains and marked as such. These exist elsewhere, for example there are "FCC-only" tickets from London to Brighton. However, apart from occasional promotions, there aren't any "SWT-only" tickets issued. Your Advance Aldershot-Crewe ticket is a combination of a specified train ticket - the bit on Virgin - and in effect an 'any permitted' ticket for the Aldershot to London bit (there's no compulsory reservation for that bit). Why it only sometimes works the gates at Waterloo, I can't say - do you buy them from different places? If so, it may simply be that it's encoded correctly by one retailer, but not by another. Last time, the rejected ticket sparked a discussion off between the SWT barrier staff at Waterloo about where Crewe was and if the ticket was valid (which it most certainly is). *Annoying, particularly as this type of discussion has the potential to escalate and cause a missed train at Euston. *I wonder where the passenger would stand in this situation - would Virgin staff accept it as a valid reason for delay beyond the passengers control and allow them to travel on a later train? *Fortunately didn't need to find out on this occasion. Perhaps they'd consider it daft enough to be believable. |
#9
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Mizter T wrote:
When I referred to "SWT-only" tickets, I literally meant that - tickets only valid on SWT trains and marked as such. These exist elsewhere, for example there are "FCC-only" tickets from London to Brighton. However, apart from occasional promotions, there aren't any "SWT-only" tickets issued. Not even the Advance fares that are available on SWT from the western extremities of their network? Anyone know for sure how they are marked? Paul S |
#10
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![]() On 23 Jan, 15:17, Paul Corfield wrote: On Sat, 23 Jan 2010 13:23 +0000 (GMT Standard Time), (Paul Cummins) wrote: For those who remember my fun with TFL/Tramlink and my Oyster before Christmas, I had more fun yesterday. The Oyster issue got sorted, but again Yesterday I came up by Travelcard.. This was a "Super-Off-Peak" travelcard, thus I can't come home between 4 and 7pm, which is OK, since I didn't plan to. What I didn't expect is to be told by an inspector that I couldn't travel, even within London, on any SWT service between those hours, on the Travelcard I had. What nonsense. *The "Super off peak" ness of the ticket applies only to the SWT journey. *SWT cannot unilaterally apply a usage restriction within London on routes and services not under their control. Nor can they apply the rules to journeys on SWT services that are wholly within the zones. |
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