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OSI problem auto-corrected
On Feb 28, 7:36*pm, "Michael R N Dolbear" wrote: MIG wrote It just looks like the system was charging completely the wrong fares to everyone and they couldn't miss it. So I don't infer that the inexcusable situation where people are repeatedly getting overcharged, because the system strings separate resolved journeys into one and then decides that the resulting journey is too long and splits it into unresolved/unstarted journeys, is likely to be addressed in such a helpful way. But we have already had a automatic refund reported on this NG (2 days after the poster had called the helpline IIRC). Thus post-processing may be a regular item, especially when the current gate logic cannot detect an overcharge. See my comment downthread - I had it happen to me in April '09. (FWIW, I travelled with someone from Southwark station to Stratford on the Jubilee line, passed through the 'internal gateline' outside the Jubilee platforms, went with them up to the Great Eastern platform and saw them off on their train, then went back through the 'internal gateline' back to Southwark station. I was uncertain as to whether passing the 'internal gateline' would end my first journey and restart my second - I thought it might well not, and indeed it didn't, as the internal gateline basically appeared to be set up in 'interchange mode' just like all the standalone validators at Stratford station that are within the fare-paid area, i.e. the main gateline. But before I got round to asking for my dosh back, the email came through. N.B. the 'internal gateline' at Stratford appears to have been decommissioned now.) |
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